Comenity Bank Phone Number

Calling Comenity Bank customer service faster by GetHuman

800-675-5685
Customer service
Current Wait: 20 mins (16m avg)
Hours: Mon-Sat 8am-9pm EST; best time to call: 8:01am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Refund or Suspicious ChargesUpdate Account InformationChange or cancel your accountRecover AccountPayments/Payment ArrangementsA different issue
Get to a live person fastest: Say "Speak to a person"; either enter a/c # or, if no a/c #, keep repeating "Speak to person" until system puts you through. For Gardner White credit cards

Reasons customers like you called recently

They close my account because I didn’t use their card so it reflected negative activity...
6 days ago
I was just wondering why my new credit card doesn't have an expiration date or a securi...
8 days ago
My payment was rejected by the system in April. I did not recognize the problem until M...
10 days ago
Can you please let me know why my credit limit was changed all of a sudden to $***.oo...
16 days ago
my account was closed without my knowledge or consent.*I have excellent credit over ***
21 days ago
Me mandaron una carta para pago pero yo no tengo cuenta con ese Banco quiero informaci...
21 days ago
Wondering why my Kays account was closed without my consent?
a month ago
I keep applying for an Ulta credit card. I have locked my credit since my identity was...
a month ago
Tengo mi novio en el arma necesita enviar dinero a USA a su familia pero el cheque es d...
a month ago
Ok tengo mi novio en el army necesita depositar en un banco de USA porque el cheque es...
a month ago
I recieved a late fee on my payment for last months pier one card. I paid it on time, t...
a month ago
Give bealls customer service number
a month ago
Hello, I write for the following reason. I have seen that my credit is affected by one...
a month ago
Columbus, WI *******Comenity Bank*PO Box *******Columbus, OH *****-******To whom it may...
a month ago
Trying to make payment on Roamans credit card first time keeps saying wrong account info
a month ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-675-5685 - by the Numbers

Phone number to dial
800-675-5685
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sat 8am-9pm EST
Best time to dial
8:01am
Navigate phone maze to a human
Say "Speak to a person"; either enter a/c # or, if no a/c #, keep repeating "Speak to person" until system puts you through. For Gardner White credit cards
Average wait
Current wait
20
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
50%
Quality of help
51%
Customer votes
7,387
Information last updated
Mon May 18 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Comenity Bank's Best Toll-Free/800 Customer Phone Number

This is Comenity Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comenity Bank agent. This phone number is Comenity Bank's Best Phone Number because 46,092 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-675-5685 include Refund or Suspicious Charges, Update Account Information, Change or cancel your account, Recover Account, Payments/Payment Arrangements and other customer service issues. The Comenity Bank call center that you call into has employees from Ohio and is open Mon-Sat 8am-9pm EST according to customers. In total, Comenity Bank has 1 phone number. It's not always clear what is the best way to talk to Comenity Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Comenity Bank - by phone or otherwise

While 800-675-5685 is Comenity Bank's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Comenity Bank customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Comenity Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Comenity Bank.

What is GetHuman's Relationship to Comenity Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Comenity Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Comenity Bank Contact Info

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