Comenity Bank Phone Number

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800-675-5685
Customer service
Current Wait: 15 mins (11m avg)
Hours: Mon-Sat 8am-9pm EST; best time to call: 8:01am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Say "Speak to a person"; either enter a/c # or, if no a/c #, keep repeating "Speak to person" until system puts you through. For Gardner White credit cards

Reasons customers like you called recently

Delinqnt accounts*Want to make pament arranngments
I've been on hold for over an hour!**Need help NOW
A payment is showing up on my statement that I did not make. My account has been frozen...
My ** year old mom (Sharada Patil) was (in my opinion) tricked into signing up for this...
I would like to offer a credit card for my business to my customers. I am a kitchen & b...
We moved toGermany * months ago. Called several times to get accounts cancelled. Was as...
Hi I use to have a Victoria secret credit card and it went into collections. I made a p...
I was sent a new Talbots card.I ordered online about $*** Now I get letter my account h...
I want to send a letter of goodwill to attempt to have them remove two late payments fr...
I need to have the proper address to send a payment to
I have a check for my payoff and I need to know who to send it to and my account number...
My card is getting declined and I can’t use it
I am currently a Bank of America, AAA card holder and on Oct.* of this year will be swi...
Called to report lost BJs card. Supposed to issue new card and account number. Still ha...
I need to speak to someone regarding my order ************
See more recent reasons for calling

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Customer Number 800-675-5685 - by the Numbers

Phone number to dial800-675-5685
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 8am-9pm EST
Best time to dial8:01am
Navigate phone maze to a humanSay "Speak to a person"; either enter a/c # or, if no a/c #, keep repeating "Speak to person" until system puts you through. For Gardner White credit cards
Average wait
Current wait15
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication62%
Quality of help63%
Customer votes7,359
Information last updatedSun Oct 02 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Comenity Bank's Best Toll-Free/800 Customer Phone Number

This is Comenity Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Comenity Bank agent. This phone number is Comenity Bank's Best Phone Number because 46,092 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-675-5685 include Refund or Suspicious Charges, Update Account Information, Change or cancel your account, Payments/Payment Arrangements, Recover Account and other customer service issues. The Comenity Bank call center that you call into has employees from Ohio and is open Mon-Sat 8am-9pm EST according to customers. In total, Comenity Bank has 1 phone number. It's not always clear what is the best way to talk to Comenity Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Comenity Bank - by phone or otherwise

While 800-675-5685 is Comenity Bank's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Comenity Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Comenity Bank.

What is GetHuman's Relationship to Comenity Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Comenity Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DirecTV Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or DirecTV. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Comenity Bank Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Comenity Bank contacts
Comenity Bank Phone NumberBEST
Comenity Bank Help Desk
General customer information

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