Comenity Bank Customer Service

Contact Comenity Bank & solve common issues

Use Comenity Bank's Phone Number

Comenity Bank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Comenity Bank. Below you will also find the phone and non-phone-based contact information we've gathered.

Comenity Bank: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Comenity Bank.
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Contacting Comenity Bank customer support

Below you can compare and contrast the 2 ways to contact Comenity Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Comenity Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Comenity Bank across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-675-5685
Customer Service
3 mins219
Online Help at comenity.net
Customer Service
< 2 hrs327

Recent reasons customers contacted Comenity Bank:

I already payed off my balance but it still show amount and make my credit point decrea...
I need a copy of my last credit card statement for Woman Within and Roaman's
Please activate my Caesar’s rewards Visa card ending in **** under my name Huberto Albi...
I just received my Bread Rewards American Express card….Does this replace my Comenity M...
It seems as if your customer service only sends out "Form" letters. I have received se...
Opened Sephora card on Sat *.**.**, and was approved for purchase with credit line of...
I missed a payment on my credit card after I thought I had already paid it off. This ca...
I tried to pay on my B&H payboo card buy when I’m redirected to Comenity Bank I get an...
I received a bread rewards American Express card with information indicating that it wi...
I have a closed account and need to get that fixed. My name is Emilee Mooney dob ******
On April **nd **** I was informed by all three credit bureaus that an account was opene...
Over the past ** days we have received very many calls to some number by Comenity colle...
I am ** yrs old I have some health issues lymphedema right leg. High blood pressure and...
I have asked by letter on two occasions asking if a late payment report to my credit u...
Come it’s Triple A Visa will not refund our double payment following sale from Bank of...

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Does GetHuman work with Comenity Bank?

GetHuman does not work with Comenity Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Comenity Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Comenity Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Comenity Bank at a Glance

Comenity Bank has no chat option
Comenity Bank has no customer email
Comenity Bank has 1 help forum
Comenity Bank has no twitter handle
Comenity Bank has no facebook page
Contact information overview

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