TOMS Phone Number

Calling TOMS customer service faster by GetHuman

800-975-8667
Customer service
Current Wait: 8 mins (3m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 9:30am
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Popular customer problems and how to solve them

How Do I Track My Toms Order?How Do I Track My Toms Order?

Reasons customers like you called recently

I am trying to find out if the F&F **% is still happening today, ****, thank you.
Toms shoes,**I have purchased Natural Burlap Cloudboun Alpargata*Question: Can I use a...
I tried to order Kelsey boots as a new customer and get **% off - it said no coupon nec...
Hello I ordered a pair of boots last week and now they are on sale for **% less. Can yo...
I purchased * items on toms website back in dec. **st **** and I just realized I never...
I ordered a pair of Toms slippers in grey , size **, but I have received a pair in size...
I was ordering last night when the power went off for several hours and this morning yo...
delivered to the wrong address
I ordered the Kelsey boot in black but didn’t get an order confirmation my info for my...
Hello, I wanted to see if you replaced Toms if the edge trimming is peeling off, the s...
Unable to place my TOMS order for the reindeer shoes. When I put the shoe size in plac...
I bought a pair of the grey suede Esme boots less than a year ago. I have taken really...
Trying to use my ** percent off reward. Wont work.
I purchased a pair of TOMS from Zulily and they are fake so I wanted to notify TOMS tha...
I ordered two pairs of shoes and ended up filing a grievance via paypal, however i did...
See more recent reasons for calling

Help me with my issue

Customer Number 800-975-8667 - by the Numbers

Phone number to dial800-975-8667
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial9:30am
Navigate phone maze to a humanPress 1
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication86%
Quality of help91%
Customer votes265
Information last updatedThu May 06 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

TOMS's Best Toll-Free/800 Customer Phone Number

This is TOMS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TOMS agent. This phone number is TOMS's Best Phone Number because 2,652 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-975-8667 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call TOMS we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, TOMS has 2 phone numbers. It's not always clear what is the best way to talk to TOMS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TOMS - by phone or otherwise

While 800-975-8667 is TOMS's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TOMS customers, is by calling their 310-566-3170 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact TOMS please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TOMS.

What is GetHuman's Relationship to TOMS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TOMS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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