TOMS Phone Number

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Customer service
Current Wait: 7 mins (3m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 9:30am
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ReturnsCancel orderChange orderTrack orderComplaintA different issue
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Reasons customers like you called recently

order *********** is going to wrong address correct address is *** teakwood dr nc...
6 days ago
I entered a wrong address and email , i don’t know where is my package, cause I can’t t...
a month ago
Hello , I’m having problem with my order , I put a wrong address, and I haven’t receive...
a month ago
I ordered a quantity of * instead of * by accident
a month ago
I ordered a pair of shoes this morning, *-**. Order* ***********. My problem is the add...
a month ago
I recently placed an order and I can find no record of the purchase anywhere. I have no...
a month ago
Hi I want to cancel the order which I made on Friday, *Order confirmation ************W...
a month ago
Hello, *My name is Elizabeth Wallace. I live in Colorado Springs, Colorado. I believe i...
a month ago
I have a gift card for $** and I cannot get Department stores to use the gift card and...
a month ago
I have a gift card for $** and department stores don't carry any of Tom's shoes. They...
a month ago
My order* is*********** i just received my shoes love them but did not get my free tote...
2 months ago
My email was entered wrong therefore I never received my confirmation email and cannot...
6 months ago
Stickers, I was wondering if you could send me one
6 months ago
Size *.* us black glitter
6 months ago
Ladies size *.* us black glitter*T*N *M* Edmonton Alberta Canada**** *** ****
6 months ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-975-8667 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-5pm PST
Best time to dial
Navigate phone maze to a human
Press 1
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone, web
Quality of communication
Quality of help
Customer votes
Information last updated
Sat May 30 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

TOMS's Best Toll-Free/800 Customer Phone Number

This is TOMS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TOMS agent. This phone number is TOMS's Best Phone Number because 2,652 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-975-8667 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call TOMS we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, TOMS has 2 phone numbers. It's not always clear what is the best way to talk to TOMS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TOMS - by phone or otherwise

While 800-975-8667 is TOMS's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TOMS customers, is by calling their 310-566-3170 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact TOMS please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TOMS.

What is GetHuman's Relationship to TOMS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TOMS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TOMS Contact Info

Other Toll-free & Customer Numbers

Customer Service310-566-3170

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