TOMS Phone Number

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800-975-8667
Customer service
Current Wait: 6 mins (2m avg)
Hours: Mon-Fri 8am-5pm PST; best time to call: 10:45am
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Popular customer problems and how to solve them

How Do I Track My Toms Order?How Do I Track My Toms Order?

Reasons customers like you called recently

The had a summer sale a few days ago. I ordered the Raspberry Mallow slip ons. I had st...
Cant find my order confirmation email my order * or anything else about my order
Having issues logging in *I already changed my password
I have bought tomtom go basic. I have done the settings to best of my knowledge but the...
GetHuman*********I have not yet received a refund for the shoes I returned. Can you ple...
Cotton is old hat. Hemp is the only way to go.
I signed up for texts for **% off, but when I click the link it says the page is not ac...
I believe that I should be able to receive another bag at no charge
I bought a bag on****** at a Citgo station in Greenville SC! The bag contained big huge...
I have been a customer for years. I run a food bank and on my feet all day so a comfort...
I’m trying to order & never had a problem before & they keep claiming my cc isn’t accur...
cant remember my password, tried to reset it but never received a reset email
I am a school nurse in Boone County Kentucky and we've had many students coming to scho...
I order * pair of Toms size *.* and i need an *... How can i return and get the size th...
Trying to complete a return , but able to print out only the packing slip but not the s...
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Help me with my issue

Customer Number 800-975-8667 - by the Numbers

Phone number to dial800-975-8667
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm PST
Best time to dial10:45am
Navigate phone maze to a humanPress 1
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication87%
Quality of help92%
Customer votes264
Information last updatedSun May 22 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

TOMS's Best Toll-Free/800 Customer Phone Number

This is TOMS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TOMS agent. This phone number is TOMS's Best Phone Number because 2,652 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-975-8667 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call TOMS first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, TOMS has 2 phone numbers. It's not always clear what is the best way to talk to TOMS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TOMS - by phone or otherwise

While 800-975-8667 is TOMS's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other TOMS customers, is by calling their 310-566-3170 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact TOMS please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TOMS.

What is GetHuman's Relationship to TOMS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TOMS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TOMS Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All TOMS contacts
TOMS Phone NumberBEST
TOMS Help Desk
General customer information

Other Toll-free & Customer Numbers

Customer Service310-566-3170

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