SunTrust Bank Phone Number

Calling SunTrust Bank customer service faster by GetHuman

800-321-1997
Customer service
Current Wait: 23 mins (15m avg)
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Hours: Mon-Fri 7am-7pm EST; best time to call: 9:00am
Get to a live person fastest: Press 1 then *77, then 0 then 2
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Customer Number 800-321-1997 - by the Numbers

Phone number to dial
800-321-1997
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-7pm EST
Best time to dial
9:00am
Navigate phone maze to a human
Press 1 then *77, then 0 then 2
Average wait
15
Current wait
23
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
77%
Quality of help
60%
Customer votes
4,876
Information last updated
Fri Apr 20 2018 08:00:00 GMT+0000 (UTC)

SunTrust Bank's Best Toll-Free/800 Customer Phone Number

This is SunTrust Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SunTrust Bank agent. This phone number is SunTrust Bank's Best Phone Number because 44,604 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1997 include Recover Account, Refund or Suspicious Charges, Update Account Information, Technical Support, Update account info and other customer service issues. The SunTrust Bank call center that you call into has employees from Virginia or Florida and is open Mon-Fri 7am-7pm EST according to customers. In total, SunTrust Bank has 4 phone numbers. It's not always clear what is the best way to talk to SunTrust Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SunTrust Bank - by phone or otherwise

While 800-321-1997 is SunTrust Bank's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other SunTrust Bank customers, is by calling their 800-786-8787 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-786-8787 for Customer Service. If you think this information is inaccurate or know of other ways to contact SunTrust Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SunTrust Bank.
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