SunTrust Bank Phone Number
800-321-1997
Current Wait: 23 mins (avg 15)
Best time to call: 2pm
Is this the right SunTrust Bank phone number to call? What do I say to the rep? For help, tell us why you're calling:
Setup an account
Question
Complaint
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SunTrust Bank Phone Number 800-321-1997 - by the Numbers
| Phone number to dial | 800-321-1997 |
| Call-back available | YES |
| Message & get attention | NO |
| Call picked up by a real person | YES |
| Department you're calling | Customer Service |
| Call center hours | Mon-Fri 7am-7pm EST |
| Best time to dial | 2pm |
| Navigate phone maze to a human | Press 1 then *77, then 0 then 2 |
| Average wait | 15 |
| Current wait | 23 |
| Rank (among phone numbers) | 1 |
| Rank (overall) | 1 |
| Alternate methods | phone or web |
| Quality of communication | 82% |
| Quality of help | 55% |
| Customer votes | 4,871 |
| Information last updated | Thu Oct 19 2017 08:00:00 GMT+0000 (UTC) |
About SunTrust Bank's Best Phone Number
This phone number is SunTrust Bank's Best Phone Number because 39,708 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1997 include setup an account, question, complaint and other customer service issues. The SunTrust Bank call center that you call into has employees from Greensboro, NC or Nicaragua and is open Mon-Fri 7am-7pm EST according to customers. In total, SunTrust Bank has 4 phone numbers. It's not always clear what is the best way to talk to SunTrust Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting SunTrust Bank
While 800-321-1997 is SunTrust Bank's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other SunTrust Bank customers, is by calling their 800-786-8787 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-786-8787 for Customer Service. If you think this information is inaccurate or know of other ways to contact SunTrust Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SunTrust Bank.
About SunTrust Bank
If you're here looking for the best phone number to call SunTrust Bank, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. SunTrust Bank also goes by or is associated with the names Suntrust, Suntrust Bank, Suntrust.com, SunTrust Bank Nig.. They are considered to be part of the following sectors and industries: banking, Industrials, Commercial & Professional Services, Professional Services, Consulting. SunTrust Bank is associated with terms like financial services, public, private, consulting & professional services, b2b, banking & mortgages by their customers and industry analysts. Their competition, in the eyes of customers, are companies like BB&T, Bank of American, JP Morgan Chase. They employ 150 people according to customers in the know.
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