SunTrust Bank Phone Number

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800-321-1997
Customer service
Current Wait: 25 mins (15m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 9:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then *77, then 0 then 2

Reasons customers like you called recently

I cannot access my online account. When I try to reset my password it does not accept...
I need to know if this address is ok, if is open... And if I can go there to make a dep...
Need to verify my number on zelle so I can receive money that was sent to me
I have requested a loan pay off to be sent to fax number ***-***-**** & have not recei...
I cannot create a truist account and I’m not allowed to long in to my account on suntru...
We can't call your bank on an eight hundred number. We need a local number. The calls w...
Cannot connect to my Quicken program.
Barbara und Franz Kreilinger*Sechzehnerstra*e *a****** Passau*Germany*Phone...
Locked out of Truist online banking
I am SunTrust customer . I have been for years now. I tried to go online to my online b...
Tried to log into Truist online banking but because I do not have an account with Truis...
Need mortgage payout amount
I've been trying to log into my SunTrust banking account through the app and it wasn't...
I have a withdrawal of ***.** On August **th or **th. I need to find out the name of t...
Want to no if my account is still ope
See more recent reasons for calling

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Customer Number 800-321-1997 - by the Numbers

Phone number to dial800-321-1997
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial9:00am
Navigate phone maze to a humanPress 1 then *77, then 0 then 2
Average wait
Current wait25
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication85%
Quality of help52%
Customer votes4,868
Information last updatedFri Sep 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

SunTrust Bank's Best Toll-Free/800 Customer Phone Number

This is SunTrust Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SunTrust Bank agent. This phone number is SunTrust Bank's Best Phone Number because 44,604 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1997 include Missing Deposit, Update Account Info, Fraudulent Charge, Refund a Charge, Account Access and other customer service issues. The SunTrust Bank call center that you call into has employees from Virginia, Florida and is open Mon-Fri 7am-7pm EST according to customers. In total, SunTrust Bank has 4 phone numbers. It's not always clear what is the best way to talk to SunTrust Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SunTrust Bank - by phone or otherwise

While 800-321-1997 is SunTrust Bank's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other SunTrust Bank customers, is by calling their 800-786-8787 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-786-8787 for Customer Service. If you think this information is inaccurate or know of other ways to contact SunTrust Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SunTrust Bank.

What is GetHuman's Relationship to SunTrust Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SunTrust Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

SunTrust Bank Contact Info

All SunTrust Bank contacts
SunTrust Bank Phone NumberBEST
SunTrust Bank Help Desk
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