SunTrust Bank Phone Number

Calling SunTrust Bank customer service faster by GetHuman

800-321-1997
Customer service
Current Wait: 16 mins (15m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 9:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then *77, then 0 then 2

Reasons customers like you called recently

MY linked accounts include two Mastercard credit cards. I download the statements from...
Certificates of Deposit, held by SUNTRUST, totaling $**,*** are lost.*This was my retir...
How do I do a verification on a check from Suntrust?
Access restricted as I entered wrong code when logging on.
My name is Nickcola Henry and I got a phone call from one of your numbers and I hope it...
I have * bank accounts with sun trust. A lot of money in both. Went to Orlando Fl bra...
Monsieur, Madame, bonjour*J'ai re*u un mail disant que j'ai gagn* ***.*** euros de la p...
unable to access online banking for several days. trying to answer from alert email.
j'ai envoy* des pi*ces pour r*cup*rer mon prix porche company ****
* letters arrived today with different account numbers for credit cards. Your answerin...
Hi, **I’m out of UsA and i will back to USA by August. I’m having terrible because my c...
Suntrust restricted my bank account with all my money and I have bills to pay and they...
When does Suntrust Bank's ** hour debit card threshold roll back over? Is it based on t...
Have been charged $** on my suntrust account as a maintenance fee and do not know what...
I need to know my account balance and if there’s anything pending ASAP!
See more recent reasons for calling

Help me with my issue

Customer Number 800-321-1997 - by the Numbers

Phone number to dial800-321-1997
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial9:00am
Navigate phone maze to a humanPress 1 then *77, then 0 then 2
Average wait
Current wait16
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication82%
Quality of help55%
Customer votes4,871
Information last updatedSun Jun 13 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

SunTrust Bank's Best Toll-Free/800 Customer Phone Number

This is SunTrust Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SunTrust Bank agent. This phone number is SunTrust Bank's Best Phone Number because 44,604 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1997 include Missing Deposit, Update Account Info, Fraudulent Charge, Refund a Charge, Account Access and other customer service issues. The SunTrust Bank call center that you call into has employees from Virginia, Florida and is open Mon-Fri 7am-7pm EST according to customers. In total, SunTrust Bank has 4 phone numbers. It's not always clear what is the best way to talk to SunTrust Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SunTrust Bank - by phone or otherwise

While 800-321-1997 is SunTrust Bank's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other SunTrust Bank customers, is by calling their 800-786-8787 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-786-8787 for Customer Service. If you think this information is inaccurate or know of other ways to contact SunTrust Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SunTrust Bank.

What is GetHuman's Relationship to SunTrust Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SunTrust Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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