SunTrust Bank Phone Number

Calling SunTrust Bank customer service faster by GetHuman

800-321-1997
Customer service
Current Wait: 18 mins (15m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 9:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Missing DepositUpdate Account InfoFraudulent ChargeRefund a ChargeAccount AccessA different issue
Get to a live person fastest: Press 1 then *77, then 0 then 2

Reasons customers like you called recently

i am locked out of my account and am in a family emergency would like to get fixed if p...
9h ago
Do student saving accounts get fees charged for excessive withdrawals? How many withdr...
8d ago
My debit card has been locked due to a charge on ****** by Cavair, squareup.com. I have...
11d ago
Overdraft protection
11d ago
I need to know if I can deposit a filled out money order already signed to someone else...
12d ago
I am in Denmark, trying to view my account. your web site says online banking is out of...
13d ago
Why my account say pending closed
14d ago
savings account suntrust took my money
16d ago
I want to learn how to enroll my email or phone number for Zelle in my Suntrust account
21d ago
The thing is, i have been in conversation thru email. Can you check if her name was rea...
22d ago
I'm trying to get money from Zelle. My number is a house phone number, I'm not able to...
22d ago
refinance my home, you sent me a letter saying I qualify to refinance, I'm interested
25d ago
!**ly payment July **** of $****.** to was duplicated to Home owners association...
25d ago
I was charged more than what I was supposed to be charged and I need the payment reversed
25d ago
Payment was reversed on account. REASON
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-321-1997 - by the Numbers

Phone number to dial
800-321-1997
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-7pm EST
Best time to dial
9:00am
Navigate phone maze to a human
Press 1 then *77, then 0 then 2
Average wait
15
Current wait
18
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
77%
Quality of help
60%
Customer votes
4,875
Information last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)

SunTrust Bank's Best Toll-Free/800 Customer Phone Number

This is SunTrust Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SunTrust Bank agent. This phone number is SunTrust Bank's Best Phone Number because 44,604 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1997 include Missing Deposit, Update Account Info, Fraudulent Charge, Refund a Charge, Account Access and other customer service issues. The SunTrust Bank call center that you call into has employees from Virginia, Florida and is open Mon-Fri 7am-7pm EST according to customers. In total, SunTrust Bank has 4 phone numbers. It's not always clear what is the best way to talk to SunTrust Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SunTrust Bank - by phone or otherwise

While 800-321-1997 is SunTrust Bank's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other SunTrust Bank customers, is by calling their 800-786-8787 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-786-8787 for Customer Service. If you think this information is inaccurate or know of other ways to contact SunTrust Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SunTrust Bank.

What is GetHuman's Relationship to SunTrust Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SunTrust Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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