SunTrust Bank Phone Number

Call SunTrust Bank customer service faster with GetHuman

800-321-1997
Customer service
Current Wait: 21 mins (15m avg)
Hours: Mon-Fri 7am-7pm EST; best time to call: 9:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then *77, then 0 then 2

Reasons customers like you called recently

I win money ,prise from BMW, I can't to coming to America,I'm Algerian, please send me...
I think my late daughter had life insurance through sun trusts but I’m not sure how to...
Need to check if Truist is paying for my Homeowners insurance, as I just received a bil...
I need to c about opening a new account
Hello I work through hospitality services at the UT dining. I received my first payday...
My account has been Locked
I have a Check and it would not cash
I want them to massage me
I changed my bank number and they said I must receive message in the new number I put b...
I need to get a letter for release of lien for my van. It has been paid off for a long...
Can't login over the phone when I call to check my bank accounts balances I give ssc an...
I deposited two checks on Sep *rd, and neither has transferred into my account.
See more recent reasons for calling

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Customer Number 800-321-1997 - by the Numbers

Phone number to dial800-321-1997
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-7pm EST
Best time to dial9:00am
Navigate phone maze to a humanPress 1 then *77, then 0 then 2
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication67%
Quality of help70%
Customer votes4,846
Information last updatedSat Sep 24 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

SunTrust Bank's Best Toll-Free/800 Customer Phone Number

This is SunTrust Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SunTrust Bank agent. This phone number is SunTrust Bank's Best Phone Number because 44,604 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-1997 include Missing Deposit, Update Account Info, Fraudulent Charge, Refund a Charge, Account Access and other customer service issues. The SunTrust Bank call center that you call into has employees from Virginia, Florida and is open Mon-Fri 7am-7pm EST according to customers. In total, SunTrust Bank has 4 phone numbers. It's not always clear what is the best way to talk to SunTrust Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting SunTrust Bank - by phone or otherwise

While 800-321-1997 is SunTrust Bank's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other SunTrust Bank customers, is by calling their 800-786-8787 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-786-8787 for Customer Service. If you think this information is inaccurate or know of other ways to contact SunTrust Bank please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for SunTrust Bank.

What is GetHuman's Relationship to SunTrust Bank?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SunTrust Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

SunTrust Bank Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All SunTrust Bank contacts
SunTrust Bank Phone NumberBEST
SunTrust Bank Help Desk
General customer information

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