Stop & Shop Phone Number

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Customer service
Current Wait: 3 mins (3m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 3, then 6.

Reasons customers like you called recently

Hai I actually got a call for career opportunity in stop and shop *I wanted to know abo...
A couple of weeks ago I redeemed my go reward points before I shopped. I didn’t know it...
i want to praise a staff Associate Simone in Glendale Store:* am a recently injured sen...
Good Morning:** **I notice my receipt is damaged. It appears to be related to being clo...
Trying to update my credit card details
I have been told and want to know why the Stop& Shop Store **** located at ***-** North...
I ordered a rug and vibrating step.*I just need an answer and to be able to log on
My email address is *****@***.com and I just wanted to know when I can expect my ite...
I live in Massapequa N.Y ***** and go to the stop and shop on Hicksville Rd in Massapeq...
Trying to find out which pharmacy locations are being closed
My credit card isn’t working on the website *I entered a new card as well and refresh...
I am missing three items from my most recent order
I want to close my Stop&Shop account and remove my data... CLOSE the account. *Their se...
Hi, I went to your Stop & Shop locationat **** Ave. Y in Brooklyn, N.Y. and * things h...
I bought $*,*** in Mastercard gift cards last week when there was a *X Go points promot...
See more recent reasons for calling

Help me with my issue

Customer Number 800-767-7772 - by the Numbers

Phone number to dial800-767-7772
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial3:45pm
Navigate phone maze to a humanPress 3, then 6.
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication76%
Quality of help73%
Customer votes753
Information last updatedMon Oct 18 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Stop & Shop's Best Toll-Free/800 Customer Phone Number

This is Stop & Shop's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Stop & Shop agent. This phone number is Stop & Shop's Best Phone Number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-767-7772 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Stop & Shop first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Stop & Shop has 1 phone number. It's not always clear what is the best way to talk to Stop & Shop representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Stop & Shop - by phone or otherwise

While 800-767-7772 is Stop & Shop's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Stop & Shop please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Stop & Shop.

What is GetHuman's Relationship to Stop & Shop?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Stop & Shop. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Lyft Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the PayPal Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Lyft or PayPal. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Stop & Shop Contact Info

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