Calls Customer Service·Most popular SpotHero number
Q:
How do I talk to a live human at SpotHero?
A:Calling this SpotHero number should go right to a real human being.
Q:
Does SpotHero offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-10pm, Sat-Sun 9am-6pm EST.The least busy day is Monday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this SpotHero phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this SpotHero number should go right to a real human being
In fact, much of this information on this page is superfluous because this SpotHero phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
SpotHero operates the call center for this 312-566-7768 phone number Mon-Fri 9am-10pm, Sat-Sun 9am-6pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 174 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SpotHero phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SpotHero staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call SpotHero is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 174 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call SpotHero
In summation, the best day to call SpotHero is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that SpotHero staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call SpotHero
If you have time to do a bit of reading before you call SpotHero, we recommend you read over some of our problem-specific articles.
SpotHero is a convenient and user-friendly platform that simplifies parking by connecting drivers with available parking spaces. Using the SpotHero website or mobile app, users can search for parking options in their desired location and compare rates, distances, and other details. Once a suitable spot is found, users can reserve and pay for it in advance, guaranteeing their parking spot upon arrival. SpotHero partners with various parking facilities, including garages, lots, and valet services, to provide a wide range of parking options. SpotHero also offers discounts and deals to help users save money. With SpotHero, finding and securing parking has never been easier, making it a must-have tool for busy drivers in need of hassle-free parking solutions.
SpotHero's refund policy allows customers to receive a refund if they cancel their parking reservation before the indicated cut-off time, which varies depending on the parking facility. However, some reservations may be non-refundable or have specific cancellation policies, so it is important to review the details before making a reservation. To request a refund, customers can cancel their reservation through the SpotHero website or app. Refunds are generally processed within a few business days, but it may take longer depending on the customer's bank. SpotHero's customer support team is available to assist with any refund inquiries or concerns.
SpotHero operates in over 300 cities across the United States. Some of the major cities include New York City, Chicago, Los Angeles, San Francisco, Boston, Washington D.C., and Miami. Whether you are traveling for business, going to a sporting event, or visiting popular tourist destinations, SpotHero offers convenient parking options in numerous cities nationwide. With our easy-to-use mobile app and website, you can reserve a parking spot in advance, ensuring a hassle-free experience when you arrive at your destination. Our extensive network of parking facilities ensures that you can find affordable and reliable parking in the city of your choice. Wherever you are headed, SpotHero strives to provide convenient parking solutions to enhance your travel experience.
Click the link above to get answers to just about any SpotHero customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call SpotHero is extracted from issues that customers have reported to GetHuman.
This is SpotHero's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SpotHero agent. This phone number is SpotHero's best phone number because 1,044 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 312-566-7768 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call SpotHero first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, SpotHero has 1 phone number. It's not always clear what is the best way to talk to SpotHero representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for SpotHero. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SpotHero. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.