Can I cancel or modify my reservation?

Yes, SpotHero allows users to cancel or modify their reservations, although the specific terms can vary based on the parking facility and the reservation type. Typically, if a customer needs to cancel or modify a reservation, they may do so directly through their SpotHero account or the SpotHero app. It is important to note that some reservations might be labeled as "non-refundable," meaning that cancellations could result in the loss of the payment. For modifications, customers should check the reservation details as they may have the option to adjust dates, times, or locations depending on the availability. It is generally a good practice to review reservation policies during the booking process since these terms are specified there. To find the most accurate and up-to-date information about cancellations and modifications, users should refer to the policies listed on their reservation confirmations or visit the relevant section on the SpotHero website. This ensures they have the necessary details regarding any potential fees or restrictions associated with their specific reservation.