What happens if I arrive late to my reserved spot?
If you arrive late to your reserved spot, be aware that your reservation has a designated start and end time, and arriving late may result in losing access to the spot. However, SpotHero understands that unexpected delays can occur and will generally allow a grace period for the late arrival. During this grace period, you can still access your reserved spot. To ensure a smooth experience, it is recommended to utilize SpotHero's in-app messaging feature to communicate with the parking facility if you know you will be arriving late. This helps avoid any misunderstandings or potential cancellation. Ultimately, it is essential to arrive within the designated reservation timeframe or communicate promptly with the parking facility to ensure a hassle-free parking experience.
Answered May 3, 2024
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