What is SpotHero's refund policy?

SpotHero's refund policy can vary depending on the specific terms associated with each reservation and the type of parking facility. Generally, SpotHero allows users to cancel their parking reservations and receive a refund if the cancellation is made within a specified timeframe. This timeframe is typically outlined during the booking process, so it is important for users to review the cancellation policy before finalizing their reservation. For most reservations, users may need to cancel at least an hour before the scheduled start time to qualify for a refund. Additionally, some locations may have unique policies or restrictions, which are indicated at the time of booking. Users should also be aware that certain premium services, events, or promotional rates may be non-refundable. SpotHero encourages customers to check the specific conditions applicable to their parking spot, which can often be found on the booking confirmation or the SpotHero website. It is advisable for users to familiarize themselves with these policies to avoid any misunderstandings. For the most accurate information, please refer to the relevant section on SpotHero's website.