Southwest Airlines Customer Care Phone Number

Hold time now: 47 mins (avg 38)
Best time to call: 8:30am
New customers: 844-201-7353
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2 then 1
Southwest Airlines's #1 Phone Number

Other customers got on the phone recently because:

I need a refund. My flight was cancelled and rebooked for tomorrow, which does not work...
We have * people flying together from DEN to STL our flights where cancelled but one pe...
Just need to change my existing reservation.
I need to change my flight information
I want to change my flight schedule but I cannot change it the way I want to using the...
I'd like to change my Southwest flight on Saturday, January **th to an earlier time. I...
My flight was canceled * **** today at *:** PM from STL into ICT Wichita. Needing to re...
On Jan. ** at about ****hrs I arrived at the St. Louis airport to catch a connecting fl...
Finding confirmation number *
My flight was changed without notice or explanation. I purchased nonstop flights and no...
Need to change the spelling of my name on a flight reservation
want to know why my flight got cancelled
Help me with my issue

Southwest Airlines Customer Care Phone Number 214-932-0333 - Info & Statistics

Phone number to dial214-932-0333
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Care
Call center hoursMon-Fri 7am-8pm CST
Best time to dial8:30am
Navigate phone maze to a humanPress 2 then 1
Average wait38
Current wait47
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web or facebook or twitter
Quality of communication74%
Quality of help57%
Customer votes4,238
Best phone number800-435-9792
Information last updatedTue Jan 21 2020 10:00:00 GMT+0000 (UTC)

Southwest Airlines's 214-932-0333 Customer Care Number

This Southwest Airlines phone number is ranked #3 out of 5 because 162,408 Southwest Airlines customers tried our tools and information and gave us feedback after they called. The reason customers call 214-932-0333 is to reach the Southwest Airlines Customer Care department for problems like Change Booking, Question About A Booking, Flight Inquiry, Special Request, Refund a Charge. As far as we can tell, Southwest Airlines has call center locations in Texas and you can call during their open hours Mon-Fri 7am-8pm CST. Southwest Airlines has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 214-932-0333 and ways to call or contact Southwest Airlines with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Southwest Airlines

Calling Southwest Airlines at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Southwest Airlines Customer Care can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Southwest Airlines's Customer Care department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Southwest Airlines's phone numbers against each other.

Contacting Southwest Airlines in General

While 214-932-0333 is Southwest Airlines's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-435-9792 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Southwest Airlines help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Southwest Airlines.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!