Sony Technical Support Phone Number

877-865-7669
Hold time now: 22 mins (avg 16)
Best time to call: 2:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 5 then keep pressing 0
This is not the most popular Sony phone number (it's ranked #2). Most customers call 800-430-4433 for support: Click here for best option

Other customers got on the phone recently because:

I’m trying to log into my PlayStation account and I can’t verify the two step code beca...
I want a account back that was stolen from me I do not have original console or bought...
I purchased the vpl-xw****es with the *d ability. The manual stated that I needed a *d...
I tried signing into my PlayStation network account but it said wrong password so I tri...
My game will not connect to my wifi it keep talking about tha proxy server this never h...
I am having trouble getting my tv to turn on
My Sony bravia TV won't turn on it just blinks red. Model number kdl-**s****
Hdmi is loose and wont connect
Just would like a refund for a game
i bought a card on amazon and now the code isn’t working. i didn’t even use it
I have two sony tvs one freezes all the time while on the weather channel and one won’t...
TV controller quit working
Ps* turns off after ** minutes of playing a ps* game but can run ps* games all day long...
It says I need to upgrade my subscription to play red dead redemption * even though I a...

Help me with my issue

Sony Technical Support Phone Number 877-865-7669 - Info & Statistics

Phone number to dial877-865-7669
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hoursMon-Fri 9am-8pm EST
Best time to dial2:15pm
Navigate phone maze to a humanPress 5 then keep pressing 0
Average wait16
Current wait22
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication78%
Quality of help87%
Customer votes4,703
Best phone number800-430-4433
Information last updatedSun Oct 02 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Sony's 877-865-7669 Technical Support Number

This Sony phone number is ranked #2 out of 5 because 43,722 Sony customers tried our tools and information and gave us feedback after they called. The reason customers call 877-865-7669 is to reach the Sony Technical Support department for problems like Password Reset, Device Support, Banned Account, Warranty Claim/Repairs, Technical Support. As far as we can tell, Sony has call center locations in India or Philippines and you can call during their open hours Mon-Fri 9am-8pm EST. Sony has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 877-865-7669 and ways to call or contact Sony with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sony

Calling Sony at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Sony Technical Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Sony's Technical Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Sony in General

While 877-865-7669 is Sony's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-430-4433 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sony help by calling them, is that other customers give their customer support at this number a 78% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Sony Contact Info

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