Sony Technical Support Phone Number

877-865-7669
Hold time now: 8 mins (avg 6)
Best time to call: 1pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 5 then keep pressing 0
This is not the most popular Sony phone number (it's ranked #2). Most customers call 800-430-4433 for support: Click here for best option

Other customers got on the phone recently because:

Someone stole my ps* this morning and I would like to see I can get the serial number f...
fucksony **** sony **** sony*fffffffffffffffffffffcffffffffffffffffffffcfffffffffcfffff...
They saying my account banned
I called my internet service provider and they said everything is working fine on their...
I have purchased premium plan in sony live. But it is not working.please call on **********
I have been locked out of my account for * weeks Sony signing me out and I have no way...
My iPhone iPad and my wife’s iPhone and iPad cannot find do not find the television the...
My iPhone is not finding the TV to mirror
I need change my email for my Account GodOfGam*z** to *****@***.com and to restart password
I don’t remember my back up code. I had my phone and game stolen. And I’m signing in to...
PlayStation * stuck in safe mode
After reporting attempted fraud on my PS* I was permanently suspended. I didn't do any...
The left stick of my dualsense controller is damaged and I need a replacement.
My PS* exteral hard drive can't find my War zone

Help me with my issue

Sony Technical Support Phone Number 877-865-7669 - Info & Statistics

Phone number to dial877-865-7669
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hoursMon-Fri 9am-8pm EST
Best time to dial1pm
Navigate phone maze to a humanPress 5 then keep pressing 0
Average wait6
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication55%
Quality of help70%
Customer votes4,726
Best phone number800-430-4433
Information last updatedMon Sep 20 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Sony's 877-865-7669 Technical Support Number

This Sony phone number is ranked #2 out of 5 because 43,722 Sony customers tried our tools and information and gave us feedback after they called. The reason customers call 877-865-7669 is to reach the Sony Technical Support department for problems like Password Reset, Device Support, Banned Account, Warranty Claim/Repairs, Technical Support. As far as we can tell, Sony has call center locations in India or Philippines and you can call during their open hours Mon-Fri 9am-8pm EST. Sony has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 877-865-7669 and ways to call or contact Sony with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sony

Calling Sony at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Sony Technical Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Sony's Technical Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Sony in General

While 877-865-7669 is Sony's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-430-4433 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sony help by calling them, is that other customers give their customer support at this number a 55% score for their communication skills and a 70% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Sony Contact Info

Help from a Live Expert

We've partnered with a West Coast-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert who can help you now.
Chat with a Technician

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!