Sony Phone Number

Calling Sony customer service faster by GetHuman

800-430-4433
Customer service
Current Wait: 24 mins (15m avg)
Hours: Mon-Fri 9am-8pm EST; best time to call: 9:10am
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Password ResetDevice SupportBanned AccountWarranty Claim/RepairsTechnical SupportA different issue
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Reasons customers like you called recently

My order ************, from *th nov. Call of duty modern warfare operation edition ga...
2h ago
I accidentally bought a $* fortnite starter pack thinking it was the free PlayStation p...
3h ago
Can you use the HXR-NX** Camcorder to broadcast live streaming without using the "Simpl...
5h ago
My a can't get ahead how can I get it back
5h ago
My card was charged $** for a year of PlayStation Plys because auto renew was on and I...
a day ago
Sony Bravia Model KDL-**W***C will not turn on. When powered on, it shows SONY then th...
a day ago
My account got hacked.
a day ago
my video remote does not work RM-ADU***
a day ago
I was playing my ps* last night and then its shut off on me and I tried turning it bk o...
2d ago
On my psn account on ps*, I can't download anything at all because my mom's old visa cr...
2d ago
Ps* has to update but it is the whole system and I couldnt play for a year and I am rea...
2d ago
Got banned for no reason and wasn’t told the reason and would like to be unbanned ASAP
3d ago
My account was suspended for * days, it has been * days and I tried to sign in to my ac...
3d ago
I keep blue screening and i do not know how to stop it i restarted ps* i rebuilt the da...
3d ago
My ps* application update was finish until it turn to ** hours
4d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-430-4433 - by the Numbers

Phone number to dial
800-430-4433
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-8pm EST
Best time to dial
9:10am
Navigate phone maze to a human
Press 5, then 0, then 0
Average wait
15
Current wait
24
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
78%
Quality of help
71%
Customer votes
3,445
Information last updated
Sat Nov 16 2019 09:00:00 GMT+0000 (UTC)

Sony's Best Toll-Free/800 Customer Phone Number

This is Sony's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sony agent. This phone number is Sony's Best Phone Number because 43,722 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-430-4433 include Password Reset, Device Support, Banned Account, Warranty Claim/Repairs, Technical Support and other customer service issues. The Sony call center that you call into has employees from India, Philippines and is open Mon-Fri 9am-8pm EST according to customers. In total, Sony has 5 phone numbers. It's not always clear what is the best way to talk to Sony representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sony - by phone or otherwise

While 800-430-4433 is Sony's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Sony customers, is by calling their 877-865-7669 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 877-865-7669 for Technical Support. If you think this information is inaccurate or know of other ways to contact Sony please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sony.

What is GetHuman's Relationship to Sony?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sony. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Sony Contact Info

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