Sony Phone Number

Calling Sony customer service faster by GetHuman

800-430-4433
Customer service
Current Wait: 17 mins (15m avg)
Hours: Mon-Fri 9am-8pm EST; best time to call: 9:10am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Password ResetDevice SupportBanned AccountWarranty Claim/RepairsTechnical SupportA different issue
Get to a live person fastest: Press 5, then 0, then 0
If you find yourself lost or frustrated, we also partner with a US-based live technical support firm that can connect you with an expert now for a reasonable price. Click to learn about paying for expert help.

Reasons customers like you called recently

I need to track my PlayStation it was stolen PS* MG*********
2h ago
I need to change my password because my account is being hack
a day ago
cannot activate primary ps*
2d ago
Need to change email on my account
2d ago
I what to change my number on my kurshawn Lanzo account
3d ago
please help me . I need the streetaddress where my daughter works at Sony Computer Ente...
3d ago
I bought a vbucks card for fortnite just now and I redeemed it and it never worked plz...
3d ago
I was trying to buy a ps* bundle but didn't get a bundle I ordered a pa* pro only and I...
3d ago
I don’t have a “TV specific” remote for my tv. I downloaded a few apps onto my iPad*iP...
3d ago
We've encountered an error while processing your order. Please try again later.
3d ago
Please help , I've ordered * ps* games through Sony and it's all been paid for but not...
3d ago
I would like to close my psn account
3d ago
I got hacked my account quick*gun** was taken cause my password and email has been chan...
3d ago
Hello,*I have a Sony Bravia tv, I’ve moved house and tuned it in.**I got ** channels, b...
3d ago
Ordered * ps* games and not recieved them yet
3d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-430-4433 - by the Numbers

Phone number to dial
800-430-4433
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-8pm EST
Best time to dial
9:10am
Navigate phone maze to a human
Press 5, then 0, then 0
Average wait
15
Current wait
17
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web
Quality of communication
60%
Quality of help
53%
Customer votes
3,423
Information last updated
Mon Dec 02 2019 09:00:00 GMT+0000 (UTC)

Sony's Best Toll-Free/800 Customer Phone Number

This is Sony's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sony agent. This phone number is Sony's Best Phone Number because 43,722 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-430-4433 include Password Reset, Device Support, Banned Account, Warranty Claim/Repairs, Technical Support and other customer service issues. The Sony call center that you call into has employees from India, Philippines and is open Mon-Fri 9am-8pm EST according to customers. In total, Sony has 5 phone numbers. It's not always clear what is the best way to talk to Sony representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Sony - by phone or otherwise

While 800-430-4433 is Sony's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Sony customers, is by calling their 877-865-7669 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 877-865-7669 for Technical Support. If you think this information is inaccurate or know of other ways to contact Sony please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Sony.

What is GetHuman's Relationship to Sony?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Sony. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with tech support experts on hand 24/7. If our free suggestions don't work, you can chat with an expert for approximately $25-47 per issue.
Get Live Expert Help

Sony Contact Info

More Company Phone Numbers

Samsung Phone NumberApple Phone NumberHTC Phone NumberPanasonic Phone NumberAmtrak Phone NumberAT&T U-Verse Phone NumberBest Buy Phone NumberCenturyLink Phone Number
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!