Sony eSupport Customer Service Phone Number

866-909-7669
Hold time now: 10 mins (avg 9)
Best time to call: 2pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 4
This is not the most popular Sony phone number (it's ranked #4). Most customers call 800-430-4433 for support: Click here for best option

Other customers got on the phone recently because:

I can't sign into my original PSN account say somebody in signed in on my PS* account f...
Cant sign into my account.
Recover my account pls I had a * step verification and I can’t get in because I don’t h...
need a user guide for Sony SL-**** betamax recorder
I am simply trying to cancel my PlayStation plus subscription* I don’t want to do it on...
I'm being charged for things I'm not buying and need it to stop. I'd also like to ask a...
Some one successfully hacked my Sony account. They turned off my * step verification an...
Thanks for helping, I had * step verification code on my account and someone turned it...
Cambie mi n*mero de tel*fono
No puedo entrar a mi cuenta , tengo activada la verificaci*n en * pasos
I'm having trouble with logging *n to my ps*
My nine-year-old sons account was hijacked by my brother after my mom‘s debit card was...
I got my account hack I have all the back up codes but I don’t have the email or passwo...
troubles with my account been trying to log in after I received a text stating that my...

Help me with my issue

Sony eSupport Customer Service Phone Number 866-909-7669 - Info & Statistics

Phone number to dial866-909-7669
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingeSupport Customer Service
Call center hoursMon-Fri 9am-8pm EST
Best time to dial2pm
Navigate phone maze to a humanPress 4
Average wait9
Current wait10
Rank (among phone numbers)4
Rank (overall)5
Alternate methodsphone or web
Quality of communication60%
Quality of help77%
Customer votes3,117
Best phone number800-430-4433
Information last updatedThu May 26 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Sony's 866-909-7669 eSupport Customer Service Number

This Sony phone number is ranked #4 out of 5 because 43,722 Sony customers tried our tools and information and gave us feedback after they called. The reason customers call 866-909-7669 is to reach the Sony eSupport Customer Service department for problems like Password Reset, Device Support, Banned Account, Technical Support, Warranty Claim/Repairs. As far as we can tell, Sony has call center locations in India or Philippines and you can call during their open hours Mon-Fri 9am-8pm EST. Sony has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 866-909-7669 and ways to call or contact Sony with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Sony

Calling Sony at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Sony eSupport Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Sony's eSupport Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Sony in General

While 866-909-7669 is Sony's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-430-4433 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Sony help by calling them, is that other customers give their customer support at this number a 60% score for their communication skills and a 77% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Sony Contact Info

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