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Smile Customer Service

Phone Number & Contact Info

Smile's Best Phone Number

+44 161 855 0011
Calls Customer Service·Most popular Smile number
Q:

How do I talk to a live human at Smile?

A:Once you have entered your account number, sortcode and security code, just press # to be put through to an operator.
Q:

Does Smile offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

Smile Customer Phone Numbers

Customer Service

+44 845 721 2212
24 hours, 7 days · Once you have entered your account number, sortcode and security code, just press # to be put through to an operator. ·

Customer Service

+44 844 844 8844
24 hours, 7 days · Once you have entered your account number, sortcode and security code, just press # to be put through to an operator. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Smile phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Once you have entered your account number, sortcode and security code, just press # to be put through to an operator.

What are the hours and when should I call?

Smile operates the call center for this +44 161 855 0011 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Smile phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Smile staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Smile is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Smile

In summation, the best day to call Smile is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Smile staffs the call center well on Friday.

Why Customers Call Smile

If you have time to do a bit of reading before you call Smile, we recommend you read over some of our problem-specific articles.

What is Smile?

Smile is a comprehensive digital banking platform that aims to revolutionize the way people manage their finances. It offers a range of innovative and user-friendly banking services, all accessible through a mobile app. With Smile, users can open an account quickly and conveniently, without the need for extensive paperwork. The platform provides a seamless and secure banking experience, allowing customers to transfer money, make payments, and receive funds effortlessly. Smile stands out with its cutting-edge features, such as AI-powered financial insights and notifications, which help users optimize their savings and budgets. Moreover, Smile takes data privacy seriously and employs state-of-the-art security measures to safeguard users' personal and financial information. With its intuitive design and customer-centric approach, Smile brings the future of banking to your fingertips.

Is Smile free to use?

Yes, Smile is free to use. We believe in making our platform accessible to everyone, without any cost involved. Our aim is to provide a seamless, user-friendly experience for individuals seeking to enhance their smiles. With Smile, you can explore various cosmetic dentistry options, visualize potential transformations, and even communicate directly with trusted dentists. Our goal is to empower users to make informed decisions about their dental health and create a smile they truly love, without any financial barrier. So go ahead, sign up for Smile and embark on your smile transformation journey, all at no cost to you.

How does Smile work?

Smile is a comprehensive customer loyalty platform that works by rewarding customers for their repeat purchases and engagement. It seamlessly integrates with your existing e-commerce platform, enabling you to create a custom loyalty program tailored to your business needs. Smile provides you with a range of powerful tools, including points, tiers, referrals, and VIP programs, which can be fully customized to match your brand's identity. The platform collects valuable customer data and insights, empowering you to personalize your marketing efforts and enhance customer experience. With Smile, you can easily design and incorporate on-brand rewards and discounts to incentivize customers to keep coming back. By fostering customer loyalty and engagement, Smile helps you cultivate long-lasting relationships with your customers and drive sustainable revenue growth.

Top Smile customer service problems

Click the link above to get answers to just about any Smile customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Smile Customer Service Contacts

There are of course other ways to contact Smile customer service besides the phone. Below we list the best ones, by medium.

Smile Customer Service Live Chat

banking.smile.co.uk - Customer Service
Requires sort code and account number.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Smile provides this option.

Conclusion and closing notes

This is Smile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Smile agent. This phone number is Smile's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 161 855 0011 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Smile first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Smile has 3 phone numbers. It's not always clear what is the best way to talk to Smile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Smile. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Smile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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