Calls Customer Service·Most popular Singtel number
Q:
How do I talk to a live human at Singtel?
A:Calling this Singtel number should go right to a real human being.
Q:
Does Singtel offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Friday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Singtel phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Singtel number should go right to a real human being
In fact, much of this information on this page is superfluous because this Singtel phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Singtel operates the call center for this 1688 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 303 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Singtel phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Singtel staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Singtel is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 303 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call Singtel
In summation, the best day to call Singtel is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Singtel staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Singtel
If you have time to do a bit of reading before you call Singtel, we recommend you read over some of our problem-specific articles.
Singtel's cancellation policy allows customers to terminate their services without any penalties or charges within the first 14 days of signing up. However, if the cancellation is requested after this period, customers may be subject to early termination fees or charges depending on the type of service and contract they have. These fees are determined on a case-by-case basis and may vary. It is recommended to contact Singtel directly for specific details regarding the cancellation of a particular service. Additionally, customers should note that equipment or devices provided by Singtel may need to be returned upon cancellation, and any outstanding bills or fees must be settled before cancellation can be processed.
Yes, Singtel provides its customers with access to its services while traveling overseas. With Singtel's roaming services, customers can enjoy seamless connectivity and access to their mobile data, voice calls, and SMS while abroad. Singtel has partnered with numerous international operators to ensure reliable network coverage across various destinations, allowing customers to stay connected with their loved ones and businesses wherever they go. Additionally, Singtel offers various data roaming plans to suit different travel needs and budgets, enabling customers to surf the internet, upload photos, and stream videos without worrying about excessive charges. To activate roaming services, customers can simply dial a short code or make the necessary settings adjustments on their devices. Singtel's commitment to providing accessible services ensures that customers can stay connected and enjoy an uninterrupted mobile experience even when traveling overseas.
Singtel TV offers a wide range of TV channels and packages to cater to different interests and preferences. Customers can choose from various subscription options such as the Family Starter Pack, Asian Plus Pack, Indian Pack, and Sports Pack, among others. These packages include popular channels like ESPN, Discovery Channel, Cartoon Network, HBO, and many more. Singtel TV also provides premium packages such as A-La-Carte channels and discounted add-ons like Video on Demand and HBO GO. Customers can easily customize their viewing experience by subscribing to the packages and channels that suit their needs. Singtel TV continuously updates its offerings, ensuring a diverse selection of entertainment for its subscribers.
Click the link above to get answers to just about any Singtel customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Singtel is extracted from issues that customers have reported to GetHuman.
This is Singtel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Singtel agent. This phone number is Singtel's best phone number because 1,818 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1688 include and other customer service issues. Rather than trying to call Singtel first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Singtel has 1 phone number. It's not always clear what is the best way to talk to Singtel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Singtel. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Singtel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.