ShelterCare Pet Insurance Customer Service

Phone Number & Contact Information

866-375-7387
Toll-free·Calls Customer Service·Most popular ShelterCare Pet Insurance number
Q:How do I get a live human at ShelterCare Pet Insurance?
A:Ext 320 for Vet Representatives
Q:Does ShelterCare Pet Insurance offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this ShelterCare Pet Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Ext 320 for Vet Representatives

What are the hours and when should I call?

ShelterCare Pet Insurance operates the call center for this 866-375-7387 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ShelterCare Pet Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ShelterCare Pet Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ShelterCare Pet Insurance is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call ShelterCare Pet Insurance is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ShelterCare Pet Insurance staffs the call center well on Tuesday.

Conclusion and closing notes

This is ShelterCare Pet Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ShelterCare Pet Insurance agent. This phone number is ShelterCare Pet Insurance's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-375-7387 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call ShelterCare Pet Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ShelterCare Pet Insurance has 1 phone number. It's not always clear what is the best way to talk to ShelterCare Pet Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ShelterCare Pet Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ShelterCare Pet Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!