What is the reimbursement process like?

The reimbursement process with ShelterCare Pet Insurance is simple and hassle-free. After your pet receives veterinary care, all you need to do is submit a claim form along with the itemized invoice and medical records. You can conveniently submit the claim online or by mail. The dedicated claims team at ShelterCare will review and process your claim swiftly. Once approved, you will receive reimbursement for eligible expenses based on your chosen policy and coverage. Payments are typically made within a few business days via check or direct deposit. With ShelterCare, you can have peace of mind knowing that your pet's medical expenses are covered and the reimbursement process is efficient and transparent.