Sempra Energy Customer Service

Phone Number & Contact Info

Sempra Energy's Best Phone Number

619-696-2000
Calls Customer Service·Most popular Sempra Energy number
Q:

How do I talk to a live human at Sempra Energy?

A:Calling this Sempra Energy number should go right to a real human being
Q:

Does Sempra Energy offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Sempra Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Sempra Energy number should go right to a real human being
In fact, much of this information on this page is superfluous because this Sempra Energy phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Sempra Energy operates the call center for this 619-696-2000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sempra Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sempra Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sempra Energy is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Sempra Energy

In summation, the best day to call Sempra Energy is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sempra Energy staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Sempra Energy

If you have time to do a bit of reading before you call Sempra Energy, we recommend you read over some of our problem-specific articles.

What is Sempra Energy?

Sempra Energy is a leading energy infrastructure company that provides reliable, sustainable, and innovative solutions to meet the growing energy needs of people worldwide. With a presence in North and South America, Sempra Energy operates a diverse portfolio of companies involved in natural gas distribution, transmission, and storage, as well as electric generation and distribution. As an energy pioneer, Sempra Energy is committed to driving the transition towards cleaner energies, investing in renewables, and advancing technologies that reduce carbon emissions. With a focus on operational excellence, safety, and environmental sustainability, Sempra Energy strives to deliver affordable and clean energy to its customers while contributing to local communities' economic growth. Through its commitment to social responsibility and meeting the challenges of the future, Sempra Energy continues to shape the energy landscape and promote a sustainable energy future.

Where are the headquarters of Sempra Energy located?

The headquarters of Sempra Energy are located in San Diego, California. San Diego serves as the corporate hub for Sempra Energy and its various subsidiaries. This strategic location in Southern California allows the company to benefit from the region's dynamic energy industry, technological expertise, and a talented workforce. The headquarters provide a central base for Sempra Energy's management team, enabling effective oversight and coordination of its diverse operations, including energy infrastructure development, natural gas storage and distribution, and renewable energy investments. Additionally, being located in San Diego fosters meaningful partnerships and collaborations with local stakeholders, government agencies, and industry leaders, further supporting Sempra Energy's commitment to revolutionizing the energy landscape and delivering sustainable solutions to customers.

What is the mission or vision of Sempra Energy?

The mission of Sempra Energy is to be North America's premier energy infrastructure company. Their vision is to provide sustainable energy solutions to their customers while delivering value to their shareholders, employees, and communities. Sempra Energy aims to develop and operate advanced energy infrastructure that includes natural gas, electricity, and renewables, focusing on reliability, affordability, and environmental responsibility. They strive to improve the quality of life for individuals and communities by delivering safe, clean, and dependable energy. Sempra Energy is committed to embracing innovation and technology to create a smarter, more resilient energy system that meets the evolving needs of their customers and contributes to a sustainable energy future.

Top Sempra Energy customer service problems

Click the link above to get answers to just about any Sempra Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Sempra Energy Customer Service Contacts

There are of course other ways to contact Sempra Energy customer service besides the phone. Below we list the best ones, by medium.

Sempra Energy Customer Service Live Chat

sdge.com - Customer Service
Use this link to access chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Sempra Energy provides this option.

Conclusion and closing notes

This is Sempra Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sempra Energy agent. This phone number is Sempra Energy's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 619-696-2000 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Sempra Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Sempra Energy has 1 phone number. It's not always clear what is the best way to talk to Sempra Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sempra Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sempra Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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