A:Calling this Schlage Locks number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Schlage Locks for you.
Q:
Does Schlage Locks offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7:30am-5:30pm, Sat 9am-3pm CST.The least busy day is Saturday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Schlage Locks below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Schlage Locks phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Schlage Locks number should go right to a real human being
Below are some clips we've found from Schlage Locks's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Schlage, an Allegion business.
This call may be monitored or recorded for quality purposes.
Does your lock connect to an app or home automation system?
If so, please press one. If your lock is not connected, but does have a keypad or touch screen, please press two.
If your lock does not have a keypad or battery, please press three.
Please select an option."
Excerpt from a call with Schlage Locks
Friday, May 17, 2024 5:49 PM
The first phone menu
"Thank you for calling Schlage, Interlegion Business.
This call may be monitored or recorded for quality purposes.
Does your lock connect to an app or home automation system?
If so, please press one.
If your lock is not connected, but does have a keypad or touch screen, please press two.
If your lock does not have a keypad or battery, please press three."
Excerpt from a call with Schlage Locks
Tuesday, May 28, 2024 6:26 PM
After you press 2
"If your lock does not have a keypad or battery you can expedite the process for installation questions and warranty claims by providing a photo of your lock prior to connecting with a representative.
Photos will allow our representatives to identify installation issues.
And to process warranty claims more quickly. Press one to receive a secure text link to upload photos.
Press two to continue holding for the next representative."
Excerpt from a call with Schlage Locks
Monday, May 6, 2024 4:07 PM
In fact, much of this information on this page is superfluous because this Schlage Locks phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Schlage Locks operates the call center for this 888-805-9837 phone number Mon-Fri 7:30am-5:30pm, Sat 9am-3pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 191 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Schlage Locks call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Schlage Locks phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Schlage Locks staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Schlage Locks is Saturday.The most busy day to call is Tuesday, which averages 460% more phone calls by comparison.Again, this is based on a sample of 191 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call Schlage Locks is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Schlage Locks
If you have time to do a bit of reading before you call Schlage Locks, we recommend you read over some of our problem-specific articles.
Schlage offers a limited lifetime warranty on their locks. This warranty covers defects in material and workmanship for as long as the original buyer owns the property where the lock was installed. In addition, Schlage provides a five-year warranty for locks installed on commercial properties. This warranty ensures that the lock will function as intended under normal usage and conditions. Schlage will, at their discretion, repair or replace any defective lock. If a replacement is necessary, Schlage will provide a similar product of equal or greater value. This warranty does not cover damage caused by improper installation, maintenance, or use of the lock. For warranty claims, customers should contact Schlage's customer support team for assistance.
The battery life of Schlage locks varies depending on usage and other factors. However, generally, the battery life can range from 9 months to 3 years. Several factors can affect the battery longevity, such as the type and quality of batteries used, the frequency of lock usage, and the presence of additional features like Wi-Fi connectivity or Bluetooth. Schlage recommends using high-quality alkaline batteries for optimal performance. To ensure longer battery life, the lock's keypad will display a low-battery warning when the power is running low. Overall, Schlage locks are designed to have a reliable battery life that balances functionality and convenience for a secure and hassle-free experience.
Yes, Schlage offers a wide range of smart locks that combine convenience and security. With Schlage smart locks, you can conveniently control and monitor your home's security from anywhere using your smartphone. These smart locks are compatible with popular smart home platforms like Google Assistant, Amazon Alexa, and Apple HomeKit, allowing you to integrate them seamlessly into your existing smart home ecosystem. Schlage's smart locks feature advanced security technology, such as built-in alarms, tamper detection, and encryption, ensuring the highest level of protection for your home. Additionally, Schlage offers a variety of smart lock styles and finishes to match your aesthetic preferences. Whether you're looking for keyless entry or remote access control, Schlage's smart locks provide modern and secure solutions to meet your needs.
Click the link above to get answers to just about any Schlage Locks customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Schlage Locks, and their purpose. Are any of these similar to the reason you are trying to call?
Connecting lock to Internet: "I bought one of your locks, and I had it installed by Locke yesterday, but we couldn't get it hooked up to the Internet."
- From a call lasting 27m 10s , Nov 5, 2024 2:04 PM
Lock issues report: "I have problems with two recently installed units about a year old."
- From a call lasting 34m 16s , Sep 27, 2024 8:30 PM
Connecting lock to Hub: "I'm unable to connect it to my Wink Hub so I can actually program additional codes into the lock."
- From a call lasting 15m 1s , Sep 17, 2024 3:20 PM
Information about why customers call Schlage Locks is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Schlage Locks customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Schlage Locks's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Schlage Locks agent. This phone number is Schlage Locks's best phone number because 2,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-805-9837 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Schlage Locks first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Schlage Locks has 1 phone number. It's not always clear what is the best way to talk to Schlage Locks representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Schlage Locks. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Schlage Locks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.