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Schlage Locks Customer FAQ

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What is Schlage Locks's Phone Number?

The question we are asked most often is about how to talk to Schlage Locks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Schlage Locks Customer Questions

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Smart Lock Features

Can I use my phone to unlock my Schlage lock?

Yes, Schlage locks with Bluetooth capabilities allow users to unlock them via a smartphone using the Schlage app. After pairing...
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Does Schlage offer smart locks?

Schlage provides a range of smart locks to improve security and convenience, including keyless entry and models like the...
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Can I use multiple access codes with my Schlage lock?

Schlage locks, especially keyless entry and smart models, support multiple access codes for different users. This feature...
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Is Schlage compatible with other home automation systems?

Schlage locks are designed for compatibility with various home automation systems, depending on the lock model and platform....
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Battery and Maintenance

What is the battery life of Schlage locks?

Schlage locks have a battery life that typically ranges from six months to two years, influenced by usage and battery quality....
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What type of batteries do Schlage locks use?

Schlage locks generally utilize four AA batteries, ensuring dependable power for features like keypad entry and Bluetooth...
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Installation and Reset

Can I install a Schlage lock on my own?

Yes, many homeowners can install a Schlage lock themselves as it is designed for easy DIY installation. The process usually...
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How do I reset my Schlage lock?

Resetting a Schlage lock involves locating the reset button, ensuring proper power and battery function, and entering the...
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Warranty and Accessories

What is the warranty on Schlage locks?

Schlage locks generally offer a limited lifetime warranty for residential use, covering defects when installed and used...
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Are additional accessories available for Schlage locks?

Schlage offers various accessories to enhance their locks, including decorative trim kits and stylish handlesets. Keyless and...
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Outdoor Use

Are Schlage locks weather-resistant and suitable for outdoor use?

Schlage locks are crafted for outdoor use, featuring durability and weather-resistant qualities that withstand harsh...
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What do I do if I forget the code to my Schlage lock?

To regain access to a Schlage lock after forgetting the code, users should first consult the user manual for reset...
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We look to the Schlage Locks issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Schlage Locks issues reported to GetHuman
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