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Classmates.com Customer FAQ

Top Answers & How-to Guides

What is Classmates.com's Phone Number?

The question we are asked most often is about how to talk to Classmates.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Delete Photos from an Album on Classmates.com?

Deleting Classmates.com photos is simple to do with only a few clicks. Whether you intend to update your album or free some space,...

How Do I Change the School Associated with My Classmates.com Account?

The requirements for creating a Classmates.com account include your name, email address, birthday, and graduation date. You will also...
Ask any question you have about Classmates.com customer service, get an answer now.

Recent Classmates.com Customer Questions

I need to cancel an order placed yesterday for a yearbook ... Wrong year was ordered !!!

To cancel an order for a yearbook, you typically can manage this directly through your account on Classmates.com. Navigate to your order history or the specific order and look for a cancellation option. If the order has already been processed, it may not be possible to cancel it online. For further assistance with this issue, you can find the most up-to-date contact information right here on this page.
Asked Sep 23, 2024 12:45 PM

How do I donate old year books?

Classmates.com accepts old yearbooks to help build their digital archives. You can donate by filling out the donation form available on their website. Once you complete the form, they will provide instructions on how to send your yearbooks.
Asked Jul 21, 2024 7:19 PM

Contact classmates.com by phone

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 19, 2024 6:35 PM

I don’t want a membership with classmates .com anymore. Cancel my membership.

To cancel your Classmates.com membership, log into your account and hover your mouse over the 'Account' option located at the top right corner of the homepage. From the dropdown list, select 'Account'. On the next page, under the 'Membership Information' section, you'll see your current membership type. Click on 'Cancel Membership' link. You'll see a list of what you'll miss if you cancel. If you still want to proceed, select 'Proceed with Cancellation'. Follow the prompts to finalize the cancellation. Note that you must cancel at least 48 hours prior to your renewal date in order to avoid next billing.
Asked Jun 2, 2024 5:38 PM

How do I change my year from 1963 to 1964

To change your graduation year on Classmates.com, follow these steps: 1. First, login into your account. 2. Next, click on your name at the top right corner of the page. 3. Then, select 'Profile' from the drop down menu. 4. Now, click on the 'Edit' button that's located near your school name and graduation year. 5. Here, you can change your graduation year from 1963 to 1964. Remember to save these changes once done. This will update your graduation year on your profile and allow you to connect with alumni from 1964.
Asked May 29, 2024 4:05 PM

Help me with my Classmates.com customer service issue

Account Management

How Do I Delete Photos from an Album on Classmates.com?

Deleting Classmates.com photos is simple to do with only a few clicks. Whether you intend to update your album or free some space,...

How Do I Change the School Associated with My Classmates.com Account?

The requirements for creating a Classmates.com account include your name, email address, birthday, and graduation date. You will also...

How do I get a refund from Classmates.com?

If you cancelled your account with Classmates.com but you are still being charged, you are entitled to a refund. Here's how to get...

How do I cancel my Classmates.com membership?

Members of Classmates.com can search for old classmates and see what they're up to, with a reunion planning tool available. To cancel...

Social Connections

Can I connect my social media accounts to my Classmates.com profile?

Yes, you can connect your social media accounts to your Classmates.com profile. By linking your social media accounts, you can enhance...

Search

Is there a way to search for specific classmates on Classmates.com?

Yes, there is a way to search for specific classmates on Classmates.com. Classmates.com provides a robust search feature that allows...

Mobile Access

Can I access Classmates.com on my mobile device?

Yes, you can access Classmates.com on your mobile device. Classmates.com offers a mobile app available for both iOS and Android platforms....

Membership Options

What are the different membership options available on Classmates.com?

Classmates.com offers three different membership options to cater to various needs and preferences. The first option is the Free Membership,...

Privacy Settings

Is there a way to block or remove someone from contacting me on Classmates.com?

Yes, there is a way to block or remove someone from contacting you on Classmates.com. To maintain a safe and positive experience, Classmates.com...

Are there any privacy settings I can adjust on my Classmates.com account?

Yes, there are privacy settings available on Classmates.com for users to adjust. These settings allow users to control the visibility...

Groups & Communities

Can I create a group or community on Classmates.com?

Yes, you can create a group or community on Classmates.com. Creating a group allows you to connect and engage with other users who...

Yearbook Feature

What is the Classmates.com Yearbook feature?

The Classmates.com Yearbook feature is an online platform that allows users to browse and view their high school yearbook online. It...
We look to the Classmates.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Classmates.com issues reported to GetHuman
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