How do I cancel my Classmates.com membership?

In a nutshell: Members of Classmates.com can search for old classmates and see what they're up to, with a reunion planning tool available. To cancel membership, sign in, navigate to "Do Not Sell

Christian Allen is the editor / author responsible for this content.
Oct 11, 2024

Introduction

At Classmates.com, members can search for their long-lost classmates and reconnect with them. You can view profiles, and photos and see what they're doing this weekend. A reunion planning tool is also available to help you catch up with high school friends, old and new. Using Classmates is easy, simply click the state where your university is located and look for your school by city. Registration is free but members can also opt for the paid membership and enjoy additional benefits. If you have a membership with Classmates and want to cancel it, read this article for the step-by-step guide.

Log In to Your Account

You can sign in to your Classmates account using Facebook, email address through a magic link, or by signing in with a password.

How do I cancel my Classmates.com membership? (Step 1)

Tap Do Not Sell My Personal Information

Once signed in, scroll down to Do Not Sell My Personal Information page. Click on the link.

How do I cancel my Classmates.com membership? (Step 2)

Scroll Down to Updating or Removing Your Information

Read the second paragraph, which is about retaining your personal information. Tap "click here" on the second sentence.

How do I cancel my Classmates.com membership? (Step 3)

Click the First Option to Remove Your Registration

Under free members, tap Click Here and then click Remove Registration. Wait for the confirmation message that says your registration has been removed from Classmates.

For paid members, follow the next steps below. The steps should discontinue your automatic renewal to avoid getting billed for the next term.

How do I cancel my Classmates.com membership? (Step 4)

Sign Back Into Your Account

Tap Account

Click Account & Billing

Tap Turn Off Automatic Renewal

You can find this under Account Information

Tap Yes to Confirm Your Decision

Conclusion

If you have a paid membership, note that the fees are non-refundable. The amount you paid for the current term will not be refunded. After the expiration date, your status will change back to "free membership", allowing you to still use Classmates without the added benefits of a paid membership. If you still have questions about your membership with Classmates, you can also submit a request and the customer service team will get back in touch with you for the resolution. Are you still having problems? Please don't hesitate to contact Customer Support today.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How do I cancel my Classmates.com membership?

Why does GetHuman Write How-to Guides for Classmates.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Classmates.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I cancel my Classmates.com membership? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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