Ring Doorbells Customer Service
Phone Number & Contact Info
Ring Doorbells's Best Phone Number
800-656-1918How do I talk to a live human at Ring Doorbells?
Does Ring Doorbells offer 24 hour customer service?
How long will I wait on hold?
What are the hours and when should I call?
Call when they- and you- are open
The least busy time to call
The shortest wait on hold
The best time to call Ring Doorbells
Calling this Ring Doorbells Customer Number
I had an issue updating my Ring Doorbell subscription, so I went online first to see if I could chat with someone. I was a bit shocked that such a modern brand would not offer a live chat option, but with no other choice, I picked up the phone to give them a call.
It was the evening before I had time to deal with the problem, so I called them pretty late, which might have helped me get through quicker. Despite this, the recording told me they have a higher-than-usual call volume, so I might have to wait for a while.
The first menu offered me a way to reset my password and told me to stay on the line for all other inquiries. I got a bit excited because I thought I might get to talk to a person, but a few minutes later, I was listening to another directory. There were five choices that included things such as troubleshooting the Ring, alarm sensors, and questions about billings, but none of them were things that I needed.
I decided to stay on the line, but that didn't help because then I got five more options related to alarm systems and had nothing to do with what I needed. It seemed that the directory map was now headed in a different direction. I ignored the options again and stayed on the line. Now it wanted me to verify my identity, which quickly turned into a problem because I wasn't skilled enough to quickly do what they wanted. I was told I could only verify my identity by using my Ring app or website.
The recording didn't offer much explanation, so I just stayed on the line again and magically, this time, I was connected to a salesperson. When I looked at the phone counter, it took 4 minutes of listening to directories to get to an actual person.
The customer service agent that helped me was clearly outsourced and had a thick accent, but I was able to sort out my problem. She talked through my subscription options and helped explain that if I downgraded my current subscription, I would not receive the same recording bonuses I currently had.
While she was able to help me, I would have still preferred a live chat agent because it would have been easier to understand. Still, in terms of customer service, the experience was okay. I got done with the call within ten minutes and did get the answers I needed. My one word of advice to anyone reading this would be to call later in the night when the lines aren't so busy.
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Conclusion and closing notes
This is Ring Doorbells's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ring Doorbells agent. This phone number is Ring Doorbells's best phone number because 7,584 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-656-1918 include Account Access, Installation Help, Refund a Charge, Return an Order, Device Support and other customer service issues. Rather than trying to call Ring Doorbells first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ring Doorbells has 1 phone number. It's not always clear what is the best way to talk to Ring Doorbells representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ring Doorbells. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like Ring Doorbells. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.
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