Ring Doorbells Phone Number

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Customer service
Current Wait: 2 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1pm
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Reasons customers like you called recently

* Red light at top of doorbell. Now I have low power. What do the red lights mean?
Trying to change billing method my bill is past due I need a contact number I can call
Door bell does not work,camera is not picking up anything
I set up cameras after my house got robbed. I work on the road, I’m back to work on the...
Have new Ring Doorbell Pro. Unable to remove decorative sleeve over the switch butt...
I can only see *** pictures
I have a ring chime for my doorbell and it will not work says it belongs to someone els...
Okay I hope I'm talking to rain I was a customer there's a dog.
My RING video dpprbell stopped detecting movement and the doorbell doesnt ring. It looks dead
Necesito hablar con un agente
I have * RING devices. One is connected to the door bell, but the RING battery does not...
My Ring doorbell is not able to locate or load location info. I have tried for * days...
I sold my home and the new owners would like to set up a ring account with the doorbell...
Trying to make a payment
My Ring Alarm will not stay set in Away Mode. After the exit countdown, it automatical...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Ring Doorbells's Phone-Based Customer Care

Ring Doorbells is a seller of home security products, including video doorbells. As a growing company offering an in-demand product, it isn't surprising that Ring Doorbells receives many customer service calls each and every day.

Why Do People Call Ring Doorbells Customer Support?

People call Ring Doorbells customer support for a variety of reasons, including:

  • Product questions and ordering
  • Status updates on orders
  • Installation assistance
  • Technical support and troubleshooting
  • Subscription changes and cancelations
  • Billing inquiries

Best Practices for Calling Ring Doorbells Customer Service

There are several things that you can do to help ensure that your call to Ring Doorbells customer service is handled quickly and professionally:

  • Phone-based customer service is available 24/7. You can call Ring Doorbells at any time. Live chat is available 5 AM to 9 PM Pacific time.
  • Before calling, put together documentation that is relevant to your concern or question. Documentation may include tracking numbers, order confirmation, billing statements, screenshots, or the model number of your product.
  • If you are calling about an issue with a product, make sure you are near a computer so that you can troubleshoot along with the representative when you call.
  • Have pen and paper available for note-taking during your call. Notes can be helpful if you have to escalate your case.

How do Consumers Feel About Calling Ring Doorbells Customer Service?

There are many complaints about Ring Doorbells customer service online. Many customers seem to feel that the customer service representatives are powerless to address serious customer concerns. In addition, some feel that the agents are poorly trained.

That said, there are also some positive testimonials regarding Ring's customer service. Being prepared when contacting Ring can be your best option for receiving the service you deserve.

What Kind of Issues can Ring Doorbells Customer Service Representative Resolve?

Agents can resolve many common customer service issues. They can answer product questions, provide troubleshooting and support services, make changes in plans and handle billing issues.

What Can't Be Resolved With a Call to Ring Doorbells Customer Service?

As is true with many similar devices, there is a chance that your product may be incompatible with your computer, mobile device or other electronics in your home. If this is the case, your agent may be able to suggest a workaround but cannot completely resolve such incompatibilities. You may need to return your product or use different devices or electronics with your Ring system.

What Should You Do If You Have an Unsuccessful Call with Ring Doorbells?

If you hang up the phone after talking to a Ring Doorbells customer service agent and feel as though your issue was not resolved or that your questions were not answered, don't give up. You may still have options available.

  • Before doing anything more, review your call notes. You may be able to identify a miscommunication or misunderstanding. Understanding the cause of the miscommunication can be helpful when you call back.
  • Call back. Politely explain that this is your second call and describe why your first call went badly. This new agent may have more training or experience and might be able to resolve your problem.
  • If you still can't get a resolution, consider getting in touch with Ring Doorbells in a different way. Try live chat: This has the advantage of providing you with a transcript of your communication that you can use if you have to keep climbing the company ladder to get a resolution.
  • Ring Doorbells offers a community support forum. You can connect with experienced users and specialists who might be able to provide ideas for addressing your concerns as well as answers to your questions.

Customer Number 800-656-1918 - by the Numbers

Phone number to dial800-656-1918
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait2
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication92%
Quality of help74%
Customer votes627
Information last updatedFri Nov 26 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Ring Doorbells's Best Toll-Free/800 Customer Phone Number

This is Ring Doorbells's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ring Doorbells agent. This phone number is Ring Doorbells's Best Phone Number because 2,148 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-656-1918 include Account Access, Installation Help, Refund a Charge, Return an Order, Device Support and other customer service issues. Rather than trying to call Ring Doorbells first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ring Doorbells has 1 phone number. It's not always clear what is the best way to talk to Ring Doorbells representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ring Doorbells - by phone or otherwise

While 800-656-1918 is Ring Doorbells's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Ring Doorbells please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ring Doorbells.

What is GetHuman's Relationship to Ring Doorbells?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ring Doorbells. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Greyhound Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or Greyhound. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Ring Doorbells Contact Info

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