A:Calling this RBS number should go right to a real human being.
Q:
Does RBS offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Tuesday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this RBS phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this RBS number should go right to a real human being
In fact, much of this information on this page is superfluous because this RBS phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
RBS operates the call center for this +44 121 629 0739 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 5,531 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this RBS phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like RBS staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call RBS is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 5,531 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call RBS
In summation, the best day to call RBS is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that RBS staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call RBS
If you have time to do a bit of reading before you call RBS, we recommend you read over some of our problem-specific articles.
The APR for RBS Mastercards varies depending on the specific card and individual creditworthiness. The Annual Percentage Rate represents the cost of borrowing over a year and includes interest charges, fees, and other costs. The actual APR will be determined based on an applicant's credit history, income, and other factors considered during the application process. RBS aims to provide competitive rates to suit different customer needs. It is recommended to check the specific APR offered for each RBS Mastercard product before applying to ensure it aligns with personal financial goals and requirements.
Having an RBS Mastercard offers numerous benefits for cardholders. Firstly, it provides a widely accepted payment solution, giving users the convenience of making purchases globally. RBS Mastercard also offers advanced security features, including secure online transactions and protection against fraud. The card comes with various rewards and loyalty programs, allowing users to earn cashback, loyalty points, or air miles on their spending. Additionally, RBS Mastercard provides access to exclusive offers, discounts, and privileges from partnered merchants. Cardholders also benefit from 24/7 customer support and emergency card replacement services. With a range of benefits like global acceptance, enhanced security, rewards programs, exclusive offers, and convenient assistance, having an RBS Mastercard enhances the overall payment experience for customers.
RBS Mastercard offers a range of credit card options to suit different needs. The available types of RBS Mastercards include the Reward credit card, which allows you to earn cashback on eligible purchases and offers additional benefits such as travel insurance and discounts. Another option is the Balance Transfer credit card, designed for transferring balances from other credit cards to RBS with a lower interest rate for a limited period. Additionally, RBS offers a Student credit card specifically tailored for students with features like low credit limits and flexible payment options. For those seeking premium perks, the World Elite credit card provides exclusive benefits and services like airport lounge access and personalized travel benefits. With this variety of options, RBS Mastercard has a card for almost every customer's preferences and requirements.
Click the link above to get answers to just about any RBS customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More RBS Customer Service Contacts
There are of course other ways to contact RBS customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- RBS customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is RBS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a RBS agent. This phone number is RBS's best phone number because 33,188 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 121 629 0739 include and other customer service issues. Rather than trying to call RBS first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, RBS has 1 phone number. It's not always clear what is the best way to talk to RBS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for RBS. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like RBS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.