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What should I do if my RBS Mastercard is declined?

Asked 4 months ago
If your RBS Mastercard is declined, the first step is to check the reason for the decline. There are several common reasons this might occur, such as insufficient funds, exceeding your credit limit, or a temporary block due to unusual activity. Ensure that you have sufficient funds available and that you have not exceeded your credit limit. It is also wise to ensure that the purchase falls within acceptable transaction categories. If everything appears in order, consider checking for any messages from RBS Mastercard regarding security measures or alerts associated with your account. Occasionally, purchases from unfamiliar locations or vendors may trigger security protocols, resulting in a decline. If you remain uncertain about the cause, visiting the current RBS Mastercard website may provide relevant information and contact options for further assistance. Remember, keeping your contact information updated with RBS Mastercard is beneficial to prevent any issues related to account management.
Answered Aug 3rd 2025

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