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RBS Mastercard (UK) Customer FAQ

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What is RBS Mastercard (UK)'s Phone Number?

The question we are asked most often is about how to talk to RBS Mastercard (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I manage my RBS Mastercard account online?

Managing an RBS Mastercard online is easy and offers various features. Users can log in to view balances, transactions, and...

How do I access my RBS Mastercard statements online?

To view RBS Mastercard statements online, users need to log in to their online banking via the RBS website or app, navigate to...
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Recent RBS Mastercard (UK) Customer Questions

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Card Benefits and Features

What are the benefits of having an RBS Mastercard?

RBS Mastercard provides numerous benefits, including convenience for local and international purchases, a rewards program for...
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What types of RBS Mastercards are available?

RBS Mastercard provides several credit card options including the Standard Mastercard, the Reward Mastercard for earning points...
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What is the credit limit on an RBS Mastercard?

The credit limit for an RBS Mastercard is determined by factors like creditworthiness, income, and financial history. New users...
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What is the APR for RBS Mastercards?

The APR for RBS Mastercards varies based on individual credit ratings and card types, each having unique terms. Prospective...
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Transactions and Usage

Can I use my RBS Mastercard for online purchases?

Yes, RBS Mastercard is accepted for online purchases, requiring card details for transactions. Customers should confirm the...
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What fees are associated with an RBS Mastercard?

RBS Mastercard provides various credit card products, each with different fees. Common fees include annual fees, late payment...
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What should I do if my RBS Mastercard is declined?

If an RBS Mastercard is declined, first check for possible reasons like insufficient funds, exceeding the credit limit, or...
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Account Management

How can I manage my RBS Mastercard account online?

Managing an RBS Mastercard online is easy and offers various features. Users can log in to view balances, transactions, and...
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How do I access my RBS Mastercard statements online?

To view RBS Mastercard statements online, users need to log in to their online banking via the RBS website or app, navigate to...
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Can I manage multiple RBS Mastercards from the same account?

Customers of RBS Mastercard (UK) can generally manage several cards linked to different accounts, although these may not all be...
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How do I change my PIN for my RBS Mastercard?

To change the PIN for an RBS Mastercard, cardholders can do so at an RBS ATM by selecting the PIN change option and following...
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Can I set up alerts for my RBS Mastercard transactions?

RBS Mastercard does allow customers to establish alerts for transactions, which aid in spending management and account...
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Security and Reporting

How can I report a lost or stolen RBS Mastercard?

If your RBS Mastercard is lost or stolen, quickly contact customer service to report it, using the number found on their...
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What should I do if my RBS Mastercard undergoes unauthorized charges?

If unauthorized charges appear on an RBS Mastercard account, the cardholder should first review their statement to confirm the...
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What should I do if I forget my online banking password?

To regain access to an RBS Mastercard account after forgetting the online banking password, visit the RBS login page and select...
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We look to the RBS Mastercard (UK) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
RBS Mastercard (UK) issues reported to GetHuman

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