Pulte Homes Customer Service

Phone Number & Contact Info

Pulte Homes's Best Phone Number

Toll-free·Calls Customer Service·Most popular Pulte Homes number

How do I talk to a live human at Pulte Homes?

A:Use keypad to enter the state you are calling about

Does Pulte Homes offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pulte Homes phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Use keypad to enter the state you are calling about

What are the hours and when should I call?

Pulte Homes operates the call center for this 866-785-8325 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 221 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pulte Homes phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pulte Homes staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pulte Homes is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 221 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Pulte Homes

In summation, the best day to call Pulte Homes is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pulte Homes staffs the call center well on Friday.

Why Customers Call Pulte Homes

If you have time to do a bit of reading before you call Pulte Homes, we recommend you read over some of our problem-specific articles.

What is Pulte Homes known for?

Pulte Homes is known for its renowned reputation as a premier residential construction company with a legacy of quality and innovation. As a leading homebuilder across the United States, Pulte Homes has gained recognition for its commitment to delivering exceptional craftsmanship, remarkable design, and excellent customer service. Known for creating well-crafted homes, Pulte Homes focuses on personalized living spaces that marry functionality and aesthetics, catering to the diverse needs and preferences of homeowners. Renowned for its attention to detail, Pulte Homes offers a wide array of customizable floor plans, timeless features, and energy-efficient solutions to ensure homeowners' comfort and satisfaction. With a track record of developing vibrant communities and nurturing lasting relationships, Pulte Homes continues to be synonymous with unmatched excellence in the industry.

Where are Pulte Homes located?

Pulte Homes has an extensive presence across the United States, with numerous communities spread across various states. We have built homes in desirable locations, catering to a wide range of needs and preferences. Whether you seek vibrant urban living or serene suburban neighborhoods, Pulte Homes can be found in many major metropolitan areas, including cities such as New York, Chicago, Atlanta, and Dallas. Our communities are strategically planned to offer convenient access to amenities like schools, shopping centers, parks, and transportation options. With our commitment to quality and customer satisfaction, you can find Pulte Homes in diverse regions throughout the country, ensuring there is a Pulte Home that fits your desired location.

What warranty is provided for Pulte Homes?

Pulte Homes offers a comprehensive warranty program to ensure customer satisfaction. Our homes come with a limited warranty package that covers a wide range of components and systems. This warranty provides coverage for defects in workmanship and materials used during construction, giving homeowners peace of mind. The specific warranty details may vary depending on the location and community, but typically, our warranties include coverage for plumbing, electrical systems, heating and cooling, and structural components. Additionally, Pulte Homes offers an extended warranty option, which allows homeowners to further protect their investment. Our dedicated customer service team promptly addresses any warranty claims, ensuring assistance throughout the warranty period. At Pulte Homes, we are committed to delivering high-quality homes and providing exceptional warranty protection for our valued customers.

Top Pulte Homes customer service problems

Click the link above to get answers to just about any Pulte Homes customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Pulte Homes Customer Service Contacts

There are of course other ways to contact Pulte Homes customer service besides the phone. Below we list the best ones, by medium.

Pulte Homes Customer Service Live Chat

pulte.com - Customer Service
Click "Chat Now" at the top
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Pulte Homes provides this option.

Pulte Homes Customer Help Desk / Web Support

pulte.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- Pulte Homes customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pulte Homes's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pulte Homes agent. This phone number is Pulte Homes's best phone number because 1,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-785-8325 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Pulte Homes first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Pulte Homes has 1 phone number. It's not always clear what is the best way to talk to Pulte Homes representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pulte Homes. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pulte Homes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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