Presidents Choice Customer Service

Phone Number & Contact Info

Presidents Choice's Best Phone Number

866-246-7262
Toll-free·Calls Customer Service·Most popular Presidents Choice number
Q:

How do I talk to a live human at Presidents Choice?

A:Press # at the first menu, then press 7 at the next menu.
Q:

Does Presidents Choice offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Presidents Choice phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press # at the first menu, then press 7 at the next menu.
Here is how our research team describes the way the Presidents Choice phone system greets you: Please enter your 16-digit card number.
Below are some clips we've found from Presidents Choice's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Thank you for calling BC Financial. We are currently at experiencing extended wait times to reach a customer support representative. You can manage your account quickly and easily through our mobile app. Or online at p c financial dot c a.
Sign in for common self serve transactions such as balance inquiries, viewing payments, checking transactions, resetting passwords, and much more.
Please enter your sixteen digit card number."
Excerpt from a call with Presidents Choice
Thursday, May 23, 2024 12:51 PM

What are the hours and when should I call?

Presidents Choice operates the call center for this 866-246-7262 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Presidents Choice phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Presidents Choice staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Presidents Choice is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Presidents Choice

In summation, the best day to call Presidents Choice is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Presidents Choice staffs the call center well on Wednesday.

Why Customers Call Presidents Choice

If you have time to do a bit of reading before you call Presidents Choice, we recommend you read over some of our problem-specific articles.

What is Presidents Choice?

President's Choice is a renowned Canadian food and household brand that offers high-quality products at affordable prices. It was founded by the Loblaw Companies Limited and has become a trusted name in the industry since its inception in 1984. President's Choice offers an extensive range of products, including groceries, fresh produce, dairy, bakery items, household essentials, and personal care items. What sets President's Choice apart is its commitment to quality and innovation. They have an extensive lineup of unique and delicious food products, including their renowned PC products, which are free from artificial colors, flavors, and preservatives. President's Choice prides itself on providing customers with exceptional value and choice, making it a preferred brand for millions of Canadians seeking quality products at competitive prices.

What is the Presidents Choice Insiders Club?

The Presidents Choice Insiders Club is an exclusive loyalty program offered by Presidents Choice. It is designed to reward and engage with their valued customers. As a member of the Insiders Club, customers gain access to various benefits and perks. This includes personalized offers, exclusive discounts on select products, early access to promotions and events, and special invitations to culinary experiences. Members can also earn points on every eligible purchase, which can be redeemed for savings on groceries, household products, and more. The Insiders Club provides a unique opportunity to enhance the shopping experience, save money, and stay connected with Presidents Choice's latest offerings. To join, customers simply need to sign up either online or in-store and start enjoying the exclusive perks immediately.

What is the Presidents Choice return policy?

The Presidents Choice return policy aims to ensure customer satisfaction. Within 30 days of purchase, customers can return any product for a full refund or exchange, provided they have the original receipt. In case the receipt is unavailable, the return will be granted at the discretion of the store manager. For perishable items, such as groceries, customers have until the expiration date to return them if they are unsatisfied. Presidents Choice also offers a 100% satisfaction guarantee on all their products. If a customer is not fully satisfied with a particular item, they can simply return it for a full refund or exchange, regardless of the purchase date. The return policy reflects Presidents Choice's commitment to meeting customers' needs and ensuring their shopping experience is pleasant and risk-free.

Top Presidents Choice customer service problems

Click the link above to get answers to just about any Presidents Choice customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Presidents Choice, and their purpose. Are any of these similar to the reason you are trying to call?
Travel notification card issue: "I'm traveling through Europe and my card got blocked despite notifying PC of my travel plans."
- From a call lasting 11m 51s , May 23, 2024 12:51 PM

More Presidents Choice Customer Service Contacts

There are of course other ways to contact Presidents Choice customer service besides the phone. Below we list the best ones, by medium.

Presidents Choice Customer Help Desk / Web Support

pcfinancial.ca - Customer Service
Online customer service support
As a last, sometimes only, resort- Presidents Choice customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Presidents Choice's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Presidents Choice agent. This phone number is Presidents Choice's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-246-7262 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Presidents Choice first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Presidents Choice has 1 phone number. It's not always clear what is the best way to talk to Presidents Choice representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Presidents Choice. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Presidents Choice. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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