Pogo EA Games is an online gaming company that has been around since 1998 and has developed partnerships with many large game companies. As a major player in the online games industry, it is not surprising that Pogo EA Games receives a lot of requests for customer support.
Pogo EA Games does not have a phone number for players to call. Instead, Pogo EA Games players must first submit their requests online and, depending on the game and the concern, may receive a call back from a customer support agent.
Why Do People Contact Pogo EA Games Customer Support?
People contact Pogo EA Games customer support for a variety of reasons, including:
Best Practices for Contacting Pogo EA Games Customer Service
There are several things that you can do to help ensure that your request for Pogo EA Games customer service is handled quickly and professionally:
How do Consumers Feel About Contacting Pogo EA Games Customer Service?
There does not appear to be a pattern of reports online or in the news media regarding customer service for Pogo. While it is true that many users would be happier with a direct phone number for calling Pogo, it does appear that the customer service being offered is of high enough quality that users are not complaining.
What Kind of Issues can Pogo EA Games Customer Service Representative Resolve?
Pogo EA Games customer service can resolve most customer issues including problems with billing and subscription fees, conflicts between players, hacked accounts and providing technical support and troubleshooting services.
What Can't Be Resolved by Pogo EA Games Customer Service?
Sometimes, there are conflicts between Pogo EA Games game and your devices or operating systems. In such cases there is generally very little that a customer service agent can do to resolve it, although he or she may be able to recommend a workaround. It will be up to you to address the problem on your own, which may involve replacing your device or operating system.
Customer service representatives are not referees and you may not be able to get the customer service agent to resolve interpersonal conflicts between you and other players. While Pogo EA Games will get in involved in cases where there are threats involved or other violations of terms of service, you are expected to work out interpersonal conflicts on your own.
What Should You Do If You Have an Unsuccessful Call with Pogo EA Games?
If your call with Pogo EA Games does not resolve your issue or answer your question, don't give up. You may still have options.
First, review the notes from your call with Pogo EA Games. You may be able to identify an area of miscommunication or misunderstanding.
Next, request a second phone call or open another support ticket. Explain that this is your second contact and, if necessary, explain your concern again.
If your second contact does not resolve your case, try getting in touch with Pogo in another way. Live chat is one option, and Pogo also has online message boards that allow players to provide assistance to each other.
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While 866-543-5435 is Pogo - EA Games's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Pogo - EA Games please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Pogo - EA Games.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pogo - EA Games. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Playstation Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Samsung Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Playstation or Samsung. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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