Pogo - EA Games Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Pogo - EA Games customer support.

Pogo - EA Games's Best Contact Information


How do I contact Pogo - EA Games customer service?

A:Pogo - EA Games does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Pogo - EA Games starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them. The full list of ways to contact customer service are listed below, and the Editor also left some notes that might be helpful.

Does Pogo - EA Games offer 24 hour customer service?

A:Not by phone. But you can contact Pogo - EA Games 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Pogo - EA Games Customer Service

There are other ways to contact Pogo - EA Games customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

help.ea.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Pogo - EA Games customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Pogo - EA Games?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Pogo - EA Games, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Are there any age restrictions for playing Pogo games?

Yes, there are age restrictions for playing Pogo games. To comply with legal requirements and ensure a safe gaming environment, players must be at least 13 years old to create a Pogo account. However, there are certain games on Pogo that may have higher age restrictions due to their content or complexity. These games will clearly specify the minimum age required. Additionally, parental control features are available to help parents or guardians monitor and restrict their child's access to certain games or features. Pogo takes privacy and safety seriously, and these age restrictions are in place to provide an enjoyable and secure experience for all players.

Are there any system requirements for playing Pogo games?

Yes, there are system requirements for playing Pogo games. To enjoy an optimal gaming experience, it is recommended to have a computer with a capable operating system such as Windows 7 or later, or macOS 10.9 or later. A compatible internet browser is also required, such as Internet Explorer 11, Microsoft Edge, Safari, or the latest versions of Firefox or Chrome. Adequate internet connectivity is necessary for smooth gameplay, ideally with a broadband connection. Flash Player 10 or HTML5 compatible browsers are essential for most Pogo games. Additionally, having updated graphics drivers and sufficient RAM (at least 1GB) can help ensure seamless performance. It is advisable to review specific game requirements or contact Pogo's customer support for further assistance and tailored recommendations.

Can I play Pogo games on my mobile device?

Yes, you can play Pogo games on your mobile device. Pogo offers a mobile app that allows you to access and enjoy a wide variety of games wherever you go. Simply download the Pogo app from the Google Play Store or Apple App Store, depending on your mobile device's operating system. Once the app is installed, you can sign in with your Pogo account or create a new one. The mobile app provides a user-friendly interface that allows you to browse and play popular Pogo games on your smartphone or tablet. Enjoy your favorite Pogo games anytime, anywhere, and stay connected with the Pogo community on the go.

Top Pogo - EA Games customer problems and solutions

Click the link above to get answers to just about any Pogo - EA Games customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Calling this Pogo - EA Games Customer Number

Pogo EA Games is an online gaming company that has been around since 1998 and has developed partnerships with many large game companies. As a major player in the online games industry, it is not surprising that Pogo EA Games receives a lot of requests for customer support.

Pogo EA Games does not have a phone number for players to call. Instead, Pogo EA Games players must first submit their requests online and, depending on the game and the concern, may receive a call back from a customer support agent.

Why Do People Contact Pogo EA Games Customer Support?

People contact Pogo EA Games customer support for a variety of reasons, including:

  • Troubleshooting and technical support
  • Help with online purchases
  • Billing issues
  • Reporting account hacks
  • Reporting abuse or threats from other players
  • Subscription issues

Best Practices for Contacting Pogo EA Games Customer Service

There are several things that you can do to help ensure that your request for Pogo EA Games customer service is handled quickly and professionally:

  • Visit Pogo EA Games' customer support page and search the contact us menu for the appropriate games and concerns that you are having. This process can take awhile, but it is necessary to ensure that you will be offered appropriate assistance.
  • Take screenshots that prove your case or that illustrate your concern. You may need them as you work with Pogo's customer service team.
  • State your case clearly, respectfully and concisely in your request. As most games are free to play, it is important that you make it easy for Pogo's customer service agents to help you.
  • If you request a callback, have pen and paper handy during the call so that you can take notes. These can come in handy if you have to escalate your case.

How do Consumers Feel About Contacting Pogo EA Games Customer Service?

There does not appear to be a pattern of reports online or in the news media regarding customer service for Pogo. While it is true that many users would be happier with a direct phone number for calling Pogo, it does appear that the customer service being offered is of high enough quality that users are not complaining.

What Kind of Issues can Pogo EA Games Customer Service Representative Resolve?

Pogo EA Games customer service can resolve most customer issues including problems with billing and subscription fees, conflicts between players, hacked accounts and providing technical support and troubleshooting services.

What Can't Be Resolved by Pogo EA Games Customer Service?

Sometimes, there are conflicts between Pogo EA Games game and your devices or operating systems. In such cases there is generally very little that a customer service agent can do to resolve it, although he or she may be able to recommend a workaround. It will be up to you to address the problem on your own, which may involve replacing your device or operating system.

Customer service representatives are not referees and you may not be able to get the customer service agent to resolve interpersonal conflicts between you and other players. While Pogo EA Games will get in involved in cases where there are threats involved or other violations of terms of service, you are expected to work out interpersonal conflicts on your own.

What Should You Do If You Have an Unsuccessful Call with Pogo EA Games?

If your call with Pogo EA Games does not resolve your issue or answer your question, don't give up. You may still have options.

First, review the notes from your call with Pogo EA Games. You may be able to identify an area of miscommunication or misunderstanding.

Next, request a second phone call or open another support ticket. Explain that this is your second contact and, if necessary, explain your concern again.

If your second contact does not resolve your case, try getting in touch with Pogo in another way. Live chat is one option, and Pogo also has online message boards that allow players to provide assistance to each other.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Conclusion and closing notes

You came here to see Pogo - EA Games's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Pogo - EA Games agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Pogo - EA Games anyways and help you with your issue. Over the last 18 months, 6,732 customers like you have come in search of a phone number for Pogo - EA Games and helped us confirm they don't have one. Common reasons that people try to call Pogo - EA Games customer support department include Problem With the App, Recover Account, Banned Account, In Game Problem, Refund a Charge and other customer service issues. Rather than trying to call Pogo - EA Games first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Pogo - EA Games doesn't have any phone numbers. It's not always clear what is the best way to talk to Pogo - EA Games representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Pogo - EA Games Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Pogo - EA Games, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Pogo - EA Games customers like yourself.

GetHuman does not provide call center services or customer support operations for Pogo - EA Games. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pogo - EA Games. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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