Pogo - EA Games Phone Number

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Reasons customers like you called recently

My letters keep disappearing once I put them on the board in Scrabble
I recently had **,*** points taken from me playing slots and I don't understand why thi...
I cannot sign into pogo.com. I would like to know why. I was able to sign in last night...
I paid for a year subscription on June *, **** in the amount of **.** and now it is ask...
I have been trying to change my User ID and pass word
I like the new canasta..except the changing seats is still an issue for cheating.*You n...
I want to make sure I will only be billed $**.** for the year. I changed it from monthl...
My * month membership expires on the **th of this month - I paid for another * months a...
i was charge for a year of POGO FOR **.** BU DID NOT ORDER IT*I DO NOT EVEN HAVE A...
cant get onto snowbird solitaire.......play it everyday
cannot get onto snowbird solitaire.......only game not able to get onto why ...play it...
I was playing canasta my last game i won and it said i lost therefore i lost alot of po...
WHEN I AM PLAYING MONOPOLY SUDOKO IT WILL NOT GIVE ME MY FULL AMOUNT OF DOLLARS WHEN I...
I have not used pogo for years and am still being charged. (Slow learner here!) please...
ever since POGO changed to a new scrabble format I've had nothing but problems. I onl...
See more recent reasons for calling

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Our Editor's Notes on Pogo - EA Games's Phone-Based Customer Care

Pogo EA Games is an online gaming company that has been around since 1998 and has developed partnerships with many large game companies. As a major player in the online games industry, it is not surprising that Pogo EA Games receives a lot of requests for customer support.

Pogo EA Games does not have a phone number for players to call. Instead, Pogo EA Games players must first submit their requests online and, depending on the game and the concern, may receive a call back from a customer support agent.

Why Do People Contact Pogo EA Games Customer Support?

People contact Pogo EA Games customer support for a variety of reasons, including:

  • Troubleshooting and technical support
  • Help with online purchases
  • Billing issues
  • Reporting account hacks
  • Reporting abuse or threats from other players
  • Subscription issues

Best Practices for Contacting Pogo EA Games Customer Service

There are several things that you can do to help ensure that your request for Pogo EA Games customer service is handled quickly and professionally:

  • Visit Pogo EA Games' customer support page and search the contact us menu for the appropriate games and concerns that you are having. This process can take awhile, but it is necessary to ensure that you will be offered appropriate assistance.
  • Take screenshots that prove your case or that illustrate your concern. You may need them as you work with Pogo's customer service team.
  • State your case clearly, respectfully and concisely in your request. As most games are free to play, it is important that you make it easy for Pogo's customer service agents to help you.
  • If you request a callback, have pen and paper handy during the call so that you can take notes. These can come in handy if you have to escalate your case.

How do Consumers Feel About Contacting Pogo EA Games Customer Service?

There does not appear to be a pattern of reports online or in the news media regarding customer service for Pogo. While it is true that many users would be happier with a direct phone number for calling Pogo, it does appear that the customer service being offered is of high enough quality that users are not complaining.

What Kind of Issues can Pogo EA Games Customer Service Representative Resolve?

Pogo EA Games customer service can resolve most customer issues including problems with billing and subscription fees, conflicts between players, hacked accounts and providing technical support and troubleshooting services.

What Can't Be Resolved by Pogo EA Games Customer Service?

Sometimes, there are conflicts between Pogo EA Games game and your devices or operating systems. In such cases there is generally very little that a customer service agent can do to resolve it, although he or she may be able to recommend a workaround. It will be up to you to address the problem on your own, which may involve replacing your device or operating system.

Customer service representatives are not referees and you may not be able to get the customer service agent to resolve interpersonal conflicts between you and other players. While Pogo EA Games will get in involved in cases where there are threats involved or other violations of terms of service, you are expected to work out interpersonal conflicts on your own.

What Should You Do If You Have an Unsuccessful Call with Pogo EA Games?

If your call with Pogo EA Games does not resolve your issue or answer your question, don't give up. You may still have options.

First, review the notes from your call with Pogo EA Games. You may be able to identify an area of miscommunication or misunderstanding.

Next, request a second phone call or open another support ticket. Explain that this is your second contact and, if necessary, explain your concern again.

If your second contact does not resolve your case, try getting in touch with Pogo in another way. Live chat is one option, and Pogo also has online message boards that allow players to provide assistance to each other.

Customer Number 866-543-5435 - by the Numbers

Phone number to dial866-543-5435
Call-back availableNO
Call picked up by a real personNO
Department you're callingCustomer Service
Call center hoursMon-Sat 9am-5pm EST
Best time to dialN/A
Navigate phone maze to a humanDirects you to visit help.ea.com. There is no phone support
Average waitN/A
Current waitN/A
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone
Quality of communicationN/A
Quality of helpN/A
Customer votes541
Information last updatedSat Sep 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Pogo - EA Games's Best Toll-Free/800 Customer Phone Number

This is Pogo - EA Games's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pogo - EA Games agent. This phone number is Pogo - EA Games's Best Phone Number because 6,732 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Pogo - EA Games customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 866-543-5435 for, including Problem With the App, Banned Account, Refund a Charge, Recover Account, In Game Problem and other customer support issues. The Pogo - EA Games call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Pogo - EA Games has 1 phone number. It's not always clear what is the best way to talk to Pogo - EA Games representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Pogo - EA Games - by phone or otherwise

While 866-543-5435 is Pogo - EA Games's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Pogo - EA Games please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Pogo - EA Games.

What is GetHuman's Relationship to Pogo - EA Games?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pogo - EA Games. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Western Union Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or Western Union. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Pogo - EA Games Contact Info

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