Pitney Bowes Inc. Customer Service

Phone Number & Contact Info

Pitney Bowes Inc.'s Best Phone Number

844-256-6444
Toll-free·Calls Customer Service·Most popular Pitney Bowes Inc. number
Q:

How do I talk to a live human at Pitney Bowes Inc.?

A:Press 0
Q:

Does Pitney Bowes Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Thursday. How is this calculated?

Pitney Bowes Inc. Customer Phone Numbers

SendPro Enterprise Support

800-888-0286
Toll-free · 24 hours, 7 days · Press 0 ·

Corporate Offices

203-356-5000
Mon-Fri 9am-5pm EST · Press 0 ·

Purchasing

800-522-0020
Toll-free · 24 hours, 7 days · Press 9 and then press 0 at each prompt, ignoring messages. ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pitney Bowes Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Below are some clips we've found from Pitney Bowes Inc.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Hello, and welcome to Pitney Bowes. This call may be monitored or recorded for quality and training purposes. If you are calling to track a package ordered from a retailer or marketplace, other than Pitney Bowes, please say track a package. Otherwise, let's continue. Please note, USPS is implementing new mailing regulations in twenty twenty four. Your postage device may be impacted. To learn more, please visit pitney bose dot com forward slash I m I.
Main menu. Which are you calling about?
You can say billing and account support, equipment and tech support, supplies, or sales."
Excerpt from a call with Pitney Bowes Inc.
Thursday, April 11, 2024 4:00 PM

What are the hours and when should I call?

Pitney Bowes Inc. operates the call center for this 844-256-6444 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 85 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pitney Bowes Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pitney Bowes Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pitney Bowes Inc. is Sunday. The most busy day to call is Tuesday, which averages 950% more phone calls by comparison. Again, this is based on a sample of 85 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Pitney Bowes Inc.

In summation, the best day to call Pitney Bowes Inc. is Monday.

Why Customers Call Pitney Bowes Inc.

If you have time to do a bit of reading before you call Pitney Bowes Inc., we recommend you read over some of our problem-specific articles.

What is Pitney Bowes Inc. and what do they do?

Pitney Bowes Inc. is a global technology company that specializes in providing solutions and services in the areas of e-commerce, shipping, mailing, and data management. With over 100 years of experience, Pitney Bowes helps businesses navigate the rapidly evolving digital landscape by enabling them to connect with customers, streamline operations, and drive growth. Their innovative software, hardware, and services offer organizations the tools to manage customer communications, optimize shipping processes, track packages, and extract valuable insights from data. By leveraging their wide range of offerings, Pitney Bowes empowers businesses of all sizes to deliver a superior customer experience, improve productivity, and achieve a competitive advantage in today's digital-first world.

Does Pitney Bowes Inc. offer international shipping?

Yes, Pitney Bowes Inc. offers international shipping services. As a leading global technology company, Pitney Bowes specializes in providing e-commerce, shipping, and mailing solutions worldwide. With a vast network of partnerships and resources, they are capable of handling shipments to and from numerous countries and territories. Pitney Bowes offers a range of international shipping options, including expedited and economy services, to meet customers' specific needs. Additionally, they provide customs clearance assistance, ensuring smooth and hassle-free international shipments. Whether businesses or individuals require shipping services to expand their global reach or send personal packages overseas, Pitney Bowes Inc. is equipped to provide reliable and efficient international shipping solutions.

What is the return policy for Pitney Bowes Inc. products?

The return policy for Pitney Bowes Inc. products allows customers to return their purchases within 30 days from the date of delivery. To qualify for a return, the product must be in its original condition, unused, and accompanied by the original packaging and all accessories. Customers are required to contact Pitney Bowes customer service to initiate the return process and obtain a Return Merchandise Authorization (RMA) number. Once the RMA number is obtained, customers can ship the product back using a prepaid label provided by Pitney Bowes. Upon receipt and inspection of the returned item, a refund will be issued to the customer. It is important to note that certain products may have additional return restrictions, and customers are encouraged to review the specific terms and conditions for each product before making a purchase.

Top Pitney Bowes Inc. customer service problems

Click the link above to get answers to just about any Pitney Bowes Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Pitney Bowes Inc., and their purpose. Are any of these similar to the reason you are trying to call?
Postage meter connection issue: "I have a situation with my postage meter after I put a letter on the scale."
- From a call lasting 33m 45s , Jan 31, 2024 4:53 PM
Seeking billing department number: "I am trying to get a phone number for our billing department to talk to somebody there about our bill."
- From a call lasting 3m 59s , Jan 26, 2024 7:00 PM

More Pitney Bowes Inc. Customer Service Contacts

There are of course other ways to contact Pitney Bowes Inc. customer service besides the phone. Below we list the best ones, by medium.

Pitney Bowes Inc. Customer Service Live Chat

support.pb.com - Customer Service
Click "Chat with an expert" in the lower right.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Pitney Bowes Inc. provides this option.

Pitney Bowes Inc. Customer Help Desk / Web Support

support.pb.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Pitney Bowes Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Pitney Bowes Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pitney Bowes Inc. agent. This phone number is Pitney Bowes Inc.'s best phone number because 5,076 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-256-6444 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Pitney Bowes Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Pitney Bowes Inc. has 4 phone numbers. It's not always clear what is the best way to talk to Pitney Bowes Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pitney Bowes Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pitney Bowes Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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