Philadelphia Inquirer Customer Service

Phone Number & Contact Information

Toll-free·Calls Customer Service·Most popular Philadelphia Inquirer number
Q:How do I get a live human at Philadelphia Inquirer?
A:Press 7 at the first menu.
Q:Does Philadelphia Inquirer offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 6am-1pm, Sat-Sun 7am-10pm EST. The least busy day is Monday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 10 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

More Philadelphia Inquirer Customer Phone Numbers

215-854-2000 - Corporate Offices
Press 0 at first prompt · If you know the party's extension, press it now. For customer service, press 1. For advertising, press 2. For the newsroom, press 3. For back issues, press 4. For operator assistance, press 0

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Philadelphia Inquirer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 7 at the first menu.
Here is how our research team describes the way the Philadelphia Inquirer phone system greets you: For delivery issues, press 1. To make a payment, press 2. For vacation hold, press 3. For technical support, press 4. To start a subscription, press 5. To cancel a subscription, press 6. To talk to an agent, press 7.
Below are some clips we've found from Philadelphia Inquirer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the customer service department of The Philadelphia Inquirer. Your call may be monitored or recorded for quality assurance purposes. If you are calling about the letter you received regarding the change to your home delivery service, press eight."
Excerpt from a call with Philadelphia Inquirer
Thursday, January 4, 2024 8:23 PM
The first phone menu
"Welcome to the customer service department of The Philadelphia Inquirer. Your call may be monitored or recorded for quality assurance purposes. We are experiencing an extremely high volume of calls today. We appreciate your patience, and we are trying to get to your call as soon as possible. For quicker service, please use one of our automated options or manage your account online at inquire dot com slash my account.
Which of these can I help you with? Press one for delivery issue.
Press two to make a payment or obtain account information."
Excerpt from a call with Philadelphia Inquirer
Friday, March 22, 2024 1:41 PM
After you press 4
"To let me transfer you to someone that can help you with that. All of our agents are assisting other customers. Please stay on the line while we connect you to the next available agent.
Press three for vacation hold.
Press four for technical support."
Excerpt from a call with Philadelphia Inquirer
Friday, March 22, 2024 1:49 PM

What are the hours and when should I call?

Philadelphia Inquirer operates the call center for this 800-222-2765 phone number Mon-Fri 6am-1pm, Sat-Sun 7am-10pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 4,802 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Philadelphia Inquirer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Philadelphia Inquirer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Philadelphia Inquirer is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 4,802 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Philadelphia Inquirer is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Philadelphia Inquirer staffs the call center well on Monday.

Why call this Philadelphia Inquirer number?

Below is a sample of recent calls to Philadelphia Inquirer, and their purpose. Are any of these similar to the reason you are trying to call?
Newspaper delivery issue: "I used to get it online, and now I cannot get it online."
- From a call lasting 8m 4s , Mar 22, 2024 1:54 PM
Assistance with online access: "I'm not able to get my newspaper online."
- From a call lasting 4m 9s , Mar 22, 2024 1:49 PM
Accessing online newspaper: "I want the newspaper that I could read online."
- From a call lasting 6m 33s , Mar 22, 2024 1:41 PM
Missed paper delivery: "We didn't get our paper delivered this morning."
- From a call lasting 3m 41s , Feb 9, 2024 2:55 PM

More Ways to Contact Philadelphia Inquirer Customer Service

There are of course other ways to contact Philadelphia Inquirer customer service besides the phone. Below we list the best ones, by medium.
Philadelphia Inquirer's website
As a last, sometimes only, resort- Philadelphia Inquirer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Philadelphia Inquirer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philadelphia Inquirer agent. This phone number is Philadelphia Inquirer's best phone number because 28,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-2765 include Missing Delivery, Cancel Account, Update Account Info, Refund a Charge, Account Access and other customer service issues. The Philadelphia Inquirer call center that you call into has employees from Pennsylvania and is open Mon-Fri 6am-1pm, Sat-Sun 7am-10pm ET according to customers. In total, Philadelphia Inquirer has 2 phone numbers. It's not always clear what is the best way to talk to Philadelphia Inquirer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Philadelphia Inquirer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Philadelphia Inquirer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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