Pep Boys Phone Number

Call Pep Boys customer service faster with GetHuman

Customer service
  • Calls Pep Boys's Customer Service department
  • The average hold time is 89m
  • The current wait is approximately 137m
  • Hours are Mon-Fri 7am-11pm, Sat-Sun 8am-8pm EST
  • The best time to call is 3:15pm
  • Reach a live Pep Boys agent: Press 1 for English, then press 3. Next, you must choose an option 1-8.
  • What you hear when you call: To find a location, press 1. For customer service, press 3.

Reasons customers like you called recently

I really need to get in contact with someone about the pep boys distribution center bec...
I ordered * Michelin steering tires from your Newnan Ga. ** market place drive ***** on...
I want to have an Oil Change and struts and shocks replaced at my local PepBoys but I'd...
I need to speak to a representative
Recently left company. Have accrued pro,almost ** hours. Dont want to lose them . How...
Okay I went to Pep Boys in Henderson Nevada bought a set of tires and they said I had a...
Ineedsome to Call measap
I don’t have my receipt of a purchase. And my phone number doesn’t comeup on their computer.
I had my car broken into while it was getting services at PepBoys overnight. The manage...
Need to call me on alignment
Bought a car battery from pep boys a year ago and it’s gone already
i want to talk to a boy
Hey how you doing this is Maurice Grimes employee at **** store in Tallahassee Florida...
This is in regards to a cell phone that was left at your store buy an Uber driver I'm s...
On April **th I had $****.** of work done to my **** Acura MDX. The staff had no remark...

Pep Boys Customer Phone Number 800-737-2697 - Stats

Phone number to dial800-737-2697
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-11pm, Sat-Sun 8am-8pm EST
Best time to dial3:15pm
Average wait89 minutes
Current wait137 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email
Quality of communication71%
Quality of help80%
Customer votes283
Information last updatedFri Dec 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Pep Boys's Best Toll-Free/800 Customer Phone Number

This is Pep Boys's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pep Boys agent. This phone number is Pep Boys's Best Phone Number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-737-2697 include and other customer service issues. Rather than trying to call Pep Boys first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Pep Boys has 1 phone number. It's not always clear what is the best way to talk to Pep Boys representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Pep Boys - by phone or otherwise

While 800-737-2697 is Pep Boys's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via for Customer Service. If you think this information is inaccurate or know of other ways to contact Pep Boys please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Pep Boys.

What is GetHuman's Relationship to Pep Boys?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Pep Boys. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Pep Boys, including email and their website / help desk. Visit our Pep Boys Customer Service page for more information.
Pep Boys Customer ServicePep Boys Call-back Service

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