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Pep Boys Customer FAQ

Top Answers & How-to Guides

What is Pep Boys's Phone Number?

The question we are asked most often is about how to talk to Pep Boys customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return an item purchased from Pep Boys?

Yes, you can return an item purchased from Pep Boys. We understand that sometimes products may not meet your expectations or requirements....
Ask any question you have about Pep Boys customer service, get an answer now.
Contact Pep Boys customer service

Services Offered

What services does Pep Boys offer?

Pep Boys offers a comprehensive range of automotive services to meet your vehicle's needs. We are a one-stop-shop for all your car...
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Oil Change

Do Pep Boys provide oil change services?

Yes, Pep Boys provides comprehensive oil change services. Our skilled technicians are trained to perform oil changes efficiently and...
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Appointment Scheduling

Can I schedule an appointment online?

Yes, you can conveniently schedule an appointment with Pep Boys online. Our user-friendly website offers a hassle-free appointment...
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Tire Brands

What brands of tires are available at Pep Boys?

Pep Boys offers a wide selection of top tire brands to fit various vehicle models and budgets. Our comprehensive tire inventory includes...
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Online Purchases

Can I purchase auto parts online?

Yes, you can conveniently purchase auto parts online through Pep Boys. Our website offers a wide selection of automotive parts, ranging...
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Discounts and Promotions

Do Pep Boys offer any discounts or promotions?

Yes, Pep Boys offers a range of discounts and promotions to help customers save money. They frequently run promotions and specials...
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Payment Methods

What are the accepted payment methods at Pep Boys?

At Pep Boys, we offer a range of convenient payment options to suit our customers' needs. We accept cash payments, making it easy for...
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Roadside Assistance

Do Pep Boys provide roadside assistance?

Yes, Pep Boys does provide roadside assistance. We understand that breakdowns and emergencies can happen at any time, which is why...
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Warranty Information

Is there a warranty on Pep Boys' services and products?

Yes, Pep Boys offers a warranty on both their services and products. The length of the warranty can vary depending on the specific...
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Automotive Batteries

What types of automotive batteries are available at Pep Boys?

Pep Boys offers a wide range of automotive batteries to suit various vehicles and needs. Our vast selection includes options such as...
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Returns Policy

Can I return an item purchased from Pep Boys?

Yes, you can return an item purchased from Pep Boys. We understand that sometimes products may not meet your expectations or requirements....
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Help me with my Pep Boys customer service issue

Ask any question you have about Pep Boys customer service. We will do our best to get you answers right away.
We look to the Pep Boys issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Pep Boys issues reported to GetHuman
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