Pegasus Faucets Customer Service

Phone Number & Contact Info

Pegasus Faucets's Best Phone Number

Toll-free·Calls Customer Service·Most popular Pegasus Faucets number

How do I talk to a live human at Pegasus Faucets?

A:Do not press anything, just wait on hold for a representative.

Does Pegasus Faucets offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-9pm, Sat-Sun 9am-9pm EST. The least busy day is Thursday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Pegasus Faucets phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not press anything, just wait on hold for a representative.
Here is how our research team describes the way the Pegasus Faucets phone system greets you: Customer, press 1. Installer, plumber, or an end user, press 2.

What are the hours and when should I call?

Pegasus Faucets operates the call center for this 888-328-2383 phone number Mon-Fri 7am-9pm, Sat-Sun 9am-9pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 405 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Pegasus Faucets phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Pegasus Faucets staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Pegasus Faucets is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 405 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Pegasus Faucets

In summation, the best day to call Pegasus Faucets is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Pegasus Faucets staffs the call center well on Thursday.

Why Customers Call Pegasus Faucets

If you have time to do a bit of reading before you call Pegasus Faucets, we recommend you read over some of our problem-specific articles.

Are Pegasus faucets WaterSense certified?

Yes, Pegasus faucets are WaterSense certified. WaterSense is a program sponsored by the U.S. Environmental Protection Agency (EPA) that promotes water efficiency and conservation. Pegasus faucets meet the strict criteria set by WaterSense, as they are designed to reduce water usage without sacrificing performance. When you choose a WaterSense certified faucet from Pegasus, you can trust that it will maximize water efficiency and help to conserve this valuable resource. By installing Pegasus faucets in your home, you can play an active role in protecting the environment and potentially reduce your water bills. Choose Pegasus faucets for both style and sustainable water use in your home.

Are replacement parts available for Pegasus faucets?

Yes, replacement parts for Pegasus faucets are available. We understand that over time, certain components of your faucet may require replacement. Whether it's a cartridge, handle, aerator, or any other part, Pegasus offers a comprehensive selection of replacement parts to ensure your faucet functions optimally. To find the appropriate replacement part for your specific faucet model, we recommend consulting our website's parts diagram or contacting our customer service team for assistance. With Pegasus, you can easily maintain and prolong the lifespan of your faucet by conveniently obtaining the necessary replacement parts.

Do Pegasus faucets come with a warranty?

Yes, all Pegasus faucets come with a warranty. We stand behind the quality and craftsmanship of our products and offer a limited lifetime warranty on all Pegasus faucets. This warranty covers any defects in materials or workmanship for the life of the product. If you experience any issues with your faucet, simply contact our customer service team and we will be happy to assist you. Please note that the warranty does not cover damages caused by improper installation, misuse, or normal wear and tear. We recommend following the care and maintenance instructions provided to ensure the longevity of your Pegasus faucet.

Top Pegasus Faucets customer service problems

Click the link above to get answers to just about any Pegasus Faucets customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Pegasus Faucets's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Pegasus Faucets agent. This phone number is Pegasus Faucets's best phone number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-328-2383 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Pegasus Faucets first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Pegasus Faucets has 1 phone number. It's not always clear what is the best way to talk to Pegasus Faucets representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Pegasus Faucets. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Pegasus Faucets. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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