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Pegasus Faucets Customer FAQ

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What is Pegasus Faucets's Phone Number?

The question we are asked most often is about how to talk to Pegasus Faucets customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Pegasus Faucets Customer Questions

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Materials and Finishes

What type of material is the faucet made of?

Pegasus Faucets utilizes various materials, such as brass, stainless steel, and high-quality plastic, in their models. Brass is...
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What finishes are available for Pegasus faucets?

Pegasus Faucets provides several finishes, including Chrome, Brushed Nickel, Oil Rubbed Bronze, Polished Nickel, Antique...
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Certification and Compliance

Are Pegasus faucets WaterSense certified?

Some Pegasus faucets may be WaterSense certified, which indicates they meet specific water efficiency standards set by the EPA....
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Are all Pegasus faucets ADA compliant?

Not all Pegasus faucets meet ADA compliance requirements, as this varies by model and design. While some have features like...
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What are the benefits of WaterSense certification?

WaterSense certification provides advantages like reduced water usage, leading to lower bills and contributing to national...
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Are there eco-friendly options available?

Pegasus Faucets provides a selection of eco-friendly products, including faucets with water-saving technologies that maintain...
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Usage Questions

Can I use Pegasus faucets outside?

Pegasus Faucets are mainly for indoor use, yet some models may be suitable for outdoor settings. It's vital to assess climate...
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Do Pegasus faucets have adjustable water flow and temperature control?

Pegasus Faucets generally feature adjustable water flow and temperature control, with options varying by model. Many...
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Maintenance and Support

Are replacement parts available for Pegasus faucets?

Yes, Pegasus faucets have replacement parts available, including cartridges and aerators. The specific components depend on the...
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Do Pegasus faucets come with a warranty?

Pegasus Faucets typically include a limited warranty covering defects in materials and workmanship. The warranty terms may...
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Where can I find troubleshooting tips for my faucet?

Pegasus Faucets offers troubleshooting resources in product manuals, which include common problems and solutions. Users can...
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Installation and Compatibility

Can I install a Pegasus faucet on my own or do I need a professional plumber?

Installing a Pegasus faucet can often be done by those with basic plumbing skills. The installation instructions are generally...
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Are Pegasus faucets compatible with all sink types?

Pegasus faucets are generally compatible with many sink types, but not all. Compatibility largely depends on the faucet and...
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What is the installation process for Pegasus faucets?

The installation of Pegasus faucets involves prepping the area by turning off the water supply, removing the old faucet, and...
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