PayPal Smart Connect Customer Service

Phone Number & Contact Info

PayPal Smart Connect's Best Phone Number

866-571-3012
Toll-free·Calls Customer Service·Most popular PayPal Smart Connect number
Free tools for easier calling
Q:

How do I talk to a live human at PayPal Smart Connect?

A:You must either enter your account number or social security number to get a representative. Our free phone can also navigate phone menus to get a live human at PayPal Smart Connect for you.
Q:

Does PayPal Smart Connect offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sat 4am-10pm, Sun 7am-7pm PST. The least busy day is Wednesday, and the most busy day is Friday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Friday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for PayPal Smart Connect below.

Let us call and talk to PayPal Smart Connect for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this PayPal Smart Connect phone number to document the phone system.
Here is how our research team describes the way the PayPal Smart Connect phone system greets you: For PayPal Smart Connect account: press 1. For a PayPal account, press 2.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: You must either enter your account number or social security number to get a representative.
Below are some clips we've found from PayPal Smart Connect's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"This entire call will be recorded and monitored. Hi. Welcome to Synchrony Bank. You're speaking with Rodina."
Excerpt from a call with PayPal Smart Connect
Saturday, September 7, 2024 9:40 PM

They may ask your reason for calling (instead of a menu)

"This entire call will be recorded and monitored. Thanks for holding. My name is Mike at Synchrony Bank. How can I help"
Excerpt from a call with PayPal Smart Connect
Monday, October 14, 2024 12:31 PM

What are the hours and when should I call?

PayPal Smart Connect operates the call center for this 866-571-3012 phone number Mon-Sat 4am-10pm, Sun 7am-7pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 249 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the PayPal Smart Connect call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PayPal Smart Connect phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PayPal Smart Connect staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call PayPal Smart Connect is Wednesday. The most busy day to call is Friday, which averages 41% more phone calls by comparison. Again, this is based on a sample of 249 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call PayPal Smart Connect

In summation, the best day to call PayPal Smart Connect is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PayPal Smart Connect staffs the call center well on Wednesday.

Why Customers Call PayPal Smart Connect

If you have time to do a bit of reading before you call PayPal Smart Connect, we recommend you read over some of our problem-specific articles.

What is PayPal Smart Connect?

PayPal Smart Connect is a digital payment method that allows users to make online purchases, transfer funds, and manage their finances securely and conveniently. It is a line of credit that can be used anywhere PayPal is accepted as a payment option. With PayPal Smart Connect, users can shop online without the need to enter their credit card information repeatedly. It offers a seamless checkout experience, eliminating the hassle of manually entering payment details. Users can easily link their PayPal Smart Connect account to their PayPal account, making it easier to manage and track their transactions. PayPal Smart Connect also provides flexible payment options, allowing users to pay off their balance over time. It offers competitive interest rates and has no annual fee, making it a cost-effective and convenient payment option for online shopping.

Is there an annual fee for PayPal Smart Connect?

No, there is no annual fee for PayPal Smart Connect. This credit option provided by PayPal offers a convenient way to make online purchases and manage payments. With PayPal Smart Connect, users can enjoy the flexibility of making purchases on various online platforms, including eBay. The absence of an annual fee makes it more enticing for individuals looking for a credit solution without additional financial burden. However, it's important to note that late payment fees or interest charges may apply if payments are not made on time or in full. It's advisable to review the terms and conditions provided by PayPal before opting for Smart Connect, ensuring a clear understanding of any potential charges.

Can I link my PayPal account to PayPal Smart Connect?

Yes, you can link your PayPal account to PayPal Smart Connect. Linking these two accounts allows you to easily manage your purchases made through PayPal Smart Connect. By linking your accounts, you can access and view your PayPal Smart Connect transactions through your PayPal account. This integration also provides a convenient way to make payments towards your PayPal Smart Connect balance using your PayPal balance or any linked bank account. Moreover, linking your accounts enables a streamlined checkout process, allowing you to select PayPal Smart Connect as a payment option directly from your PayPal account. Overall, linking your PayPal account to PayPal Smart Connect enhances your payment experience while providing seamless integration between these two services.

Top PayPal Smart Connect customer service problems

Click the link above to get answers to just about any PayPal Smart Connect customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to PayPal Smart Connect, and their purpose. Are any of these similar to the reason you are trying to call?
Dispute transaction resolution: "I've been arguing with them because my rights are being violated."
- From a call lasting 10m 42s , Oct 14, 2024 1:44 PM
Account information change: "Take me to agent to change my account info."
- From a call lasting 4m 15s , Sep 7, 2024 8:24 PM
Dispute over credit card: "I never had a PayPal credit card, so I'm just trying to like, get to the bottom of it so debt collectors will stop calling me."
- From a call lasting 10m 27s , Jun 28, 2024 5:13 PM
Information about why customers call PayPal Smart Connect is extracted from issues that customers have reported to GetHuman.
PayPal Smart Connect issues reported to GetHuman

More PayPal Smart Connect Customer Service Contacts

There are of course other ways to contact PayPal Smart Connect customer service besides the phone. Below we list the best ones, by medium.

PayPal Smart Connect Customer Help Desk / Web Support

paypal.com - Customer Service
Online customer service support
As a last, sometimes only, resort- PayPal Smart Connect customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is PayPal Smart Connect's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PayPal Smart Connect agent. This phone number is PayPal Smart Connect's best phone number because 2,538 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-571-3012 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call PayPal Smart Connect first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, PayPal Smart Connect has 1 phone number. It's not always clear what is the best way to talk to PayPal Smart Connect representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for PayPal Smart Connect. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PayPal Smart Connect. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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