PayPal Smart Connect Customer Service

Phone Number & Contact Information

Toll-free·Calls Customer Service·Most popular PayPal Smart Connect number
Q:How do I get a live human at PayPal Smart Connect?
A:You must either enter your account number or social security number to get a representative.
Q:Does PayPal Smart Connect offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sat 4am-10pm, Sun 7am-7pm PST. The least busy day is Monday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this PayPal Smart Connect phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: You must either enter your account number or social security number to get a representative.
Here is how our research team describes the way the PayPal Smart Connect phone system greets you: For PayPal Smart Connect account: press 1. For a PayPal account, press 2.

What are the hours and when should I call?

PayPal Smart Connect operates the call center for this 866-571-3012 phone number Mon-Sat 4am-10pm, Sun 7am-7pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this PayPal Smart Connect phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like PayPal Smart Connect staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call PayPal Smart Connect is Monday. The most busy day to call is Tuesday, which averages 214% more phone calls by comparison. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call PayPal Smart Connect is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that PayPal Smart Connect staffs the call center well on Monday.

Why call this PayPal Smart Connect number?

Below is a sample of recent calls to PayPal Smart Connect, and their purpose. Are any of these similar to the reason you are trying to call?
Audio issues: "I couldn't hear you clearly."
- From a call lasting 1m 46s , Apr 16, 2024 10:42 PM
Payment discrepancy: "I paid this money order, but now I have to pay $600 again and I want to know where my money went."
- From a call lasting 8m 18s , Apr 16, 2024 9:02 PM
Check on payment status: "I need to know if you have received the money order I sent to pay off my PayPal Mastercard."
- From a call lasting 3m 10s , Mar 7, 2024 7:00 PM
Difficulty signing up for account: "Oh, yeah. I wanna sign up for pay and I'm having a hard time."
- From a call lasting 5m 57s , Mar 5, 2024 11:15 PM
Dialing error: "I think I dialed the wrong number, sorry."
- From a call lasting 1m 18s , Mar 4, 2024 1:59 PM
Account access issue: "I wanna access my PayPal account, and I cannot do anything I cannot even change the password."
- From a call lasting 9m 41s , Feb 16, 2024 1:24 PM
Trouble accessing PayPal account: "I actually cannot access my PayPal account and I don't know if I try to forget my password and it just says an error occurred."
- From a call lasting 6m 36s , Feb 13, 2024 2:41 PM

More Ways to Contact PayPal Smart Connect Customer Service

There are of course other ways to contact PayPal Smart Connect customer service besides the phone. Below we list the best ones, by medium.
PayPal Smart Connect's website
As a last, sometimes only, resort- PayPal Smart Connect customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is PayPal Smart Connect's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PayPal Smart Connect agent. This phone number is PayPal Smart Connect's best phone number because 2,538 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-571-3012 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call PayPal Smart Connect first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, PayPal Smart Connect has 1 phone number. It's not always clear what is the best way to talk to PayPal Smart Connect representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for PayPal Smart Connect. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like PayPal Smart Connect. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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