Oral B Toothbrush Customer Service

Phone Number & Contact Info

Oral B Toothbrush's Best Phone Number

800-566-7252
Toll-free·Calls Customer Service·Most popular Oral B Toothbrush number
Q:

How do I talk to a live human at Oral B Toothbrush?

A:Press 1, then 0
Q:

Does Oral B Toothbrush offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Oral B Toothbrush phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 0
Below are some clips we've found from Oral B Toothbrush's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Oral B. To continue in English, press one. If you are calling with questions about our consumer products, please press one."
Excerpt from a call with Oral B Toothbrush
Friday, February 23, 2024 7:32 PM

What are the hours and when should I call?

Oral B Toothbrush operates the call center for this 800-566-7252 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 267 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Oral B Toothbrush phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Oral B Toothbrush staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Oral B Toothbrush is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 267 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call Oral B Toothbrush

In summation, the best day to call Oral B Toothbrush is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Oral B Toothbrush staffs the call center well on Thursday.

Why Customers Call Oral B Toothbrush

If you have time to do a bit of reading before you call Oral B Toothbrush, we recommend you read over some of our problem-specific articles.

What is the warranty for an Oral B toothbrush?

The warranty for an Oral B toothbrush typically varies based on the specific model and country of purchase. Generally, Oral B offers a warranty that ranges from one year to two years for mechanical defects. However, it is important to refer to the specific product's packaging or documentation for accurate warranty details. To ensure the warranty remains valid, it is essential to use the toothbrush as instructed, avoid misuse or modifications, and retain the original purchase receipt. Should any issues arise within the warranty period, customers can contact Oral B's customer service or the retailer of purchase for assistance and potential solutions.

Are Oral B toothbrushes suitable for children?

Yes, Oral B toothbrushes are suitable for children. With a range of age-specific toothbrushes, Oral B offers options designed specifically for children and their dental needs. These toothbrushes feature smaller brush heads and soft bristles, ensuring gentle and effective cleaning for their sensitive gums and smaller mouths. Additionally, many Oral B toothbrushes for kids come with child-friendly designs, colorful characters, or musical features that make brushing more fun and engaging. These innovative toothbrushes are also equipped with advanced technology like timers and pressure sensors, teaching children proper brushing habits. By encouraging regular brushing and making it enjoyable, Oral B toothbrushes help children develop good oral hygiene habits that last a lifetime.

What is the recommended brushing time with an Oral B toothbrush?

The recommended brushing time with an Oral B toothbrush is two minutes. Dentists and Oral B experts agree that brushing for the full two minutes ensures thorough cleaning of your teeth and gums. This duration allows the toothbrush's advanced technology and bristles to effectively remove plaque and bacteria. To help you achieve the optimal brushing time, Oral B toothbrushes often come with a built-in timer or a pressure sensor that pauses the vibrations when excessive force is applied. By following the recommended two-minute brushing time, you promote better oral health, prevent cavities, and maintain a clean and fresh mouth.

Top Oral B Toothbrush customer service problems

Click the link above to get answers to just about any Oral B Toothbrush customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Oral B Toothbrush, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about toothbrush models: "I want to know if the Pro 1500 toothbrush is made in Germany like the representative mentioned."
- From a call lasting 13m 28s , May 23, 2024 4:17 PM
Product information inquiry: "Is the Oral B fifteen hundred toothbrush a pro model or a smart model and is it made in Germany or China?"
- From a call lasting 12m 25s , May 23, 2024 4:04 PM
Issue with toothbrush battery: "My Oral B toothbrush won't hold a charge after a short period of time."
- From a call lasting 22m 41s , Feb 26, 2024 4:37 PM
Requesting refund or replacement: "I just wanna get it taken care of, and I've been trying to figure this out."
- From a call lasting 6m 53s , Feb 23, 2024 7:32 PM

Conclusion and closing notes

This is Oral B Toothbrush's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oral B Toothbrush agent. This phone number is Oral B Toothbrush's best phone number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-566-7252 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Oral B Toothbrush first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Oral B Toothbrush has 1 phone number. It's not always clear what is the best way to talk to Oral B Toothbrush representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Oral B Toothbrush. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Oral B Toothbrush. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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