Optus - Television and Internet Sales Customer Service

Phone Number & Contact Info

Optus - Television and Internet Sales's Best Phone Number

13 3345
Calls Customer Service·Most popular Optus - Television and Internet Sales number
Q:

How do I talk to a live human at Optus - Television and Internet Sales?

A:Enter 0
Q:

Does Optus - Television and Internet Sales offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. How is this calculated?

Optus - Television and Internet Sales Customer Phone Numbers

Customer Service

+61-870-665-9642
24 hours, 7 days · Calling this Optus - Television and Internet Sales number should go right to a real human being ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Optus - Television and Internet Sales phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Enter 0

What are the hours and when should I call?

Optus - Television and Internet Sales operates the call center for this 13 3345 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 55 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Optus - Television and Internet Sales phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Optus - Television and Internet Sales staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Optus - Television and Internet Sales is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 55 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Optus - Television and Internet Sales

In summation, the best day to call Optus - Television and Internet Sales is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Optus - Television and Internet Sales staffs the call center well on Friday.

Why Customers Call Optus - Television and Internet Sales

If you have time to do a bit of reading before you call Optus - Television and Internet Sales, we recommend you read over some of our problem-specific articles.

What television and internet packages does Optus offer?

Optus offers a wide range of television and internet packages to cater to diverse needs. Customers can choose from various options, including the Optus TV Entertainment Bundle, which combines Fetch TV with high-speed NBN internet. The bundle includes over 45 channels, unlimited data, and access to streaming services like Netflix and Stan. Additionally, customers can opt for the Optus Broadband Bundle, which provides NBN internet with no lock-in contract and optional Fetch TV. For those seeking mobile data options, Optus offers mobile broadband plans with generous data allowances. The company also provides the Optus Sport subscription, offering exclusive access to premium sports content, including Premier League and UEFA Champions League matches. With these packages, Optus ensures a comprehensive range of television and internet options for individuals and families alike.

What is the installation process for Optus television and internet services?

The installation process for Optus television and internet services is a streamlined and hassle-free experience. Once you have signed up for a plan, an Optus technician will be scheduled to visit your premises at a convenient time. During the installation, the technician will set up the necessary equipment and ensure a stable connection to both your television and internet devices. This may involve installing cables, configuring routers, and testing the connection to guarantee optimal performance. The technician will also guide you through the basic features and functionalities of your new services. If you require any additional assistance or have specific requirements, the technician will be happy to address them. Overall, Optus strives to make the installation process as efficient and straightforward as possible, ensuring you can enjoy your television and internet services with minimal disruption.

Are there any contract terms for Optus television and internet services?

Yes, there are contract terms for Optus television and internet services. When you sign up for these services, you are typically required to commit to a minimum contract term. The specific contract terms can vary depending on the plan and services you choose. Optus offers different contract options ranging from month-to-month plans to fixed-term contracts, usually for 12 or 24 months. During the contract period, you will receive the chosen services and may be entitled to certain benefits, discounts, or promotional offers. It is important to review the terms and conditions before signing up to understand the duration of the contract, any early termination fees, and other relevant details.

Top Optus - Television and Internet Sales customer service problems

Click the link above to get answers to just about any Optus - Television and Internet Sales customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Optus - Television and Internet Sales's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus - Television and Internet Sales agent. This phone number is Optus - Television and Internet Sales's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 3345 include and other customer service issues. Rather than trying to call Optus - Television and Internet Sales first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Optus - Television and Internet Sales has 2 phone numbers. It's not always clear what is the best way to talk to Optus - Television and Internet Sales representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Optus - Television and Internet Sales. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Optus - Television and Internet Sales. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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