How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Optus - Television and Internet Sales phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter 0
What are the hours and when should I call?
Optus - Television and Internet Sales operates the call center for this 13 3345 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Optus - Television and Internet Sales phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Optus - Television and Internet Sales staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Optus - Television and Internet Sales is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 1 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Optus - Television and Internet Sales
In summation, the best day to call Optus - Television and Internet Sales is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Optus - Television and Internet Sales staffs the call center well on Friday.
Why Customers Call Optus - Television and Internet Sales
If you have time to do a bit of reading before you call Optus - Television and Internet Sales, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Optus - Television and Internet Sales customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Optus - Television and Internet Sales's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus - Television and Internet Sales agent. This phone number is Optus - Television and Internet Sales's best phone number because 6 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 3345 include and other customer service issues. Rather than trying to call Optus - Television and Internet Sales first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Optus - Television and Internet Sales has 2 phone numbers. It's not always clear what is the best way to talk to Optus - Television and Internet Sales representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Optus - Television and Internet Sales. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Optus - Television and Internet Sales. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
What's on this page
Compare Optus - Television and Internet Sales Customer Service