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How does Optus ensure network reliability during peak hours?

Asked 3 months ago
Optus employs a variety of strategies to ensure network reliability during peak hours. One of the key aspects is the ongoing investment in infrastructure. This includes the expansion of their network capacity by adding new cellular towers and upgrading existing ones. By enhancing the physical infrastructure, Optus can manage a larger volume of data traffic, which is particularly important during times of high demand. Another essential strategy involves the implementation of advanced technologies. For instance, Optus utilizes technologies such as 4G LTE and 5G, which offer higher data speeds and better overall performance. These technologies help distribute network traffic more efficiently, allowing users to maintain a stable connection even when the network is under strain. Optus also employs real-time monitoring of their network performance. By using sophisticated analytics and monitoring tools, they can identify congestion points or potential issues before they escalate. This proactive approach enables them to make necessary adjustments and reroute traffic to less congested areas of the network. In addition, customer experience is a priority for Optus. They regularly gather feedback from users, which informs their strategies for improving service during peak periods. With initiatives like these, Optus aims to provide a seamless experience for its customers, regardless of when they access services. Finally, it is advisable for users to check the Optus website for the latest information regarding network updates, peak usage times, and any service disruptions. This allows customers to stay informed about the reliability of their services during busy hours.
Answered Sep 14th 2025

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