Optus - Television, Telephone and Internet Customer Service

Phone Number & Contact Info

Optus - Television, Telephone and Internet's Best Phone Number

13 3937
Calls Customer Service·Most popular Optus - Television, Telephone and Internet number
Q:

How do I talk to a live human at Optus - Television, Telephone and Internet?

A:Enter 00
Q:

Does Optus - Television, Telephone and Internet offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Optus - Television, Telephone and Internet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Enter 00

What are the hours and when should I call?

Optus - Television, Telephone and Internet operates the call center for this 13 3937 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Optus - Television, Telephone and Internet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Optus - Television, Telephone and Internet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Optus - Television, Telephone and Internet is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Optus - Television, Telephone and Internet

In summation, the best day to call Optus - Television, Telephone and Internet is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Optus - Television, Telephone and Internet staffs the call center well on Monday.

Why Customers Call Optus - Television, Telephone and Internet

If you have time to do a bit of reading before you call Optus - Television, Telephone and Internet, we recommend you read over some of our problem-specific articles.

Can I bundle my television, telephone, and internet services together with Optus?

Yes, Optus offers bundle options for television, telephone, and internet services. By bundling these services together, you can enjoy the convenience of a single bill and potentially save money. Optus provides various bundle packages to cater to different needs and budgets. These bundles offer a combination of high-speed internet, digital TV channels with optional add-ons like sports or entertainment packs, and reliable telephone services. With Optus, you can customize your bundle by selecting the specific services and features that suit your requirements. Whether you are a heavy internet user, a TV enthusiast, or need a reliable phone connection, bundling your services with Optus allows you to enjoy seamless connectivity and entertainment all in one package.

What features are included with Optus telephone services?

Optus telephone services offer a range of features to enhance your communication experience. With Optus, you benefit from services like caller ID, call waiting, call forwarding, and voicemail. Caller ID allows you to see the caller's number before answering, helping you manage your calls effectively. Call waiting ensures you never miss an important call by alerting you of an incoming call while on another call. Call forwarding lets you divert calls to another number, ensuring you stay connected even when away from your phone. Additionally, Optus provides a comprehensive voicemail system where callers can leave messages when you are unavailable. You can conveniently access messages from any phone. These features are designed to optimize your telephone service and ensure seamless communication.

Can I watch Netflix on Optus Television?

Yes, you can watch Netflix on Optus Television. Optus offers a wide range of internet plans that include streaming services like Netflix. To access Netflix on Optus Television, you need to have an active internet connection and a compatible device such as a smart TV, gaming console, or a streaming device like Chromecast or Apple TV. Simply download the Netflix app on your device and sign in with your Netflix account. Optus also provides seamless streaming experience by offering high-speed internet and unlimited data plans, ensuring smooth playback of your favorite shows and movies on Netflix. So, with Optus Television, you can enjoy the convenience of accessing Netflix's vast library of content right from your TV.

Top Optus - Television, Telephone and Internet customer service problems

Click the link above to get answers to just about any Optus - Television, Telephone and Internet customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Optus - Television, Telephone and Internet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus - Television, Telephone and Internet agent. This phone number is Optus - Television, Telephone and Internet's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 13 3937 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Optus - Television, Telephone and Internet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Optus - Television, Telephone and Internet has 1 phone number. It's not always clear what is the best way to talk to Optus - Television, Telephone and Internet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Optus - Television, Telephone and Internet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Optus - Television, Telephone and Internet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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