Optus - Mobile Phone Number

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1300 300 937
Customer service
Current Wait: 6 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

Issue with service validity
My Optus account has been cancelled and there has been no attempt to resolve why
I recharge with credit card $** credit.*Never got any data connection at all*Sim number...
I want data on my phones stopped now.
I wan t all data stopped on all of my phones now. This is an ongoing issue and I am fed...
No real humans to talk too at Optus.*How to connect Optus prepaid mobile way too hard...
URGENT - Fraud investigation.**Re Number Enquiry.**Good day team. I'm a financial crime...
I thought I had cancelled my non-existing internet service with Optus some weeks ago. I...
My phone has been disconnected and my bill is paid*Frustratingly enough this is the sec...
See more recent reasons for calling

Help me with my issue

Customer Number 1300 300 937 - by the Numbers

Phone number to dial1300 300 937
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanPress #####
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, email
Quality of communication75%
Quality of help76%
Customer votes344
Information last updatedTue Jan 31 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Optus - Mobile's Best Toll-Free/800 Customer Phone Number

This is Optus - Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus - Mobile agent. This phone number is Optus - Mobile's Best Phone Number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300 300 937 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Optus - Mobile first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Optus - Mobile has 1 phone number. It's not always clear what is the best way to talk to Optus - Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Optus - Mobile - by phone or otherwise

While 1300 300 937 is Optus - Mobile's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via mobile@optus.com.au for Customer Service. If you think this information is inaccurate or know of other ways to contact Optus - Mobile please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Optus - Mobile.

What is GetHuman's Relationship to Optus - Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Optus - Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Citibank Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the US Postal Service Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Citibank or US Postal Service. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Optus - Mobile Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Optus - Mobile contacts
Optus - Mobile Phone NumberBEST
Optus - Mobile Email Support
General customer information

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