Optus - Mobile Customer Service

Phone Number & Contact Info

Optus - Mobile's Best Phone Number

1300 300 937
Calls Customer Service·Most popular Optus - Mobile number

How do I talk to a live human at Optus - Mobile?

A:Press #####

Does Optus - Mobile offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Optus - Mobile phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press #####

What are the hours and when should I call?

Optus - Mobile operates the call center for this 1300 300 937 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Optus - Mobile phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Optus - Mobile staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Optus - Mobile is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call Optus - Mobile

In summation, the best day to call Optus - Mobile is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Optus - Mobile number, but it is also the day with the shortest hold times.

Why Customers Call Optus - Mobile

If you have time to do a bit of reading before you call Optus - Mobile, we recommend you read over some of our problem-specific articles.

What is Optus Mobile Digital Coverage?

Optus Mobile Digital Coverage refers to the geographical areas where Optus provides mobile network coverage. It encompasses the availability and strength of cellular signal for communication, data transfer, and internet access through Optus mobile services. Optus has established a widespread network infrastructure across Australia, aiming to deliver reliable coverage to both urban and regional areas. By leveraging a combination of technologies like 3G, 4G, and 5G, Optus strives to provide seamless connectivity for voice calls, SMS, and mobile internet. The coverage offered by Optus enables users to stay connected, access online services, use mobile apps, and enjoy multimedia content wherever they are within the Optus network range. Optus continually invests in network expansion and enhancement to ensure a satisfying mobile experience for its customers across the country.

How reliable is Optus Mobile Digital Coverage?

Optus Mobile Digital Coverage is renowned for its reliability and extensive network coverage across Australia. With a vast infrastructure comprising of thousands of network towers and constant technology upgrades, Optus ensures a consistent and high-quality mobile experience for its customers. Optus offers a robust network that covers both metropolitan areas and rural regions, allowing users to stay connected no matter where they are. The network's reliability is further bolstered with strong signal strength, minimizing dropped calls and providing superior data connectivity. Additionally, Optus regularly invests in expanding and improving its network to cater to increasing customer demands. With a reputation for reliability and a strong commitment to customer satisfaction, Optus Mobile Digital Coverage is a trusted choice for reliable mobile connectivity throughout Australia.

What devices are compatible with Optus Mobile Digital Coverage?

Optus Mobile Digital Coverage is compatible with a wide range of devices. As a leading mobile network provider, Optus supports both Android and iOS smartphones and tablets. This includes popular brands such as Apple, Samsung, Huawei, Google, and more. In addition to smartphones and tablets, Optus also supports mobile broadband devices, smartwatches, and a variety of wireless modems. With Optus Mobile Digital Coverage, customers can enjoy seamless connectivity and high-speed internet access on compatible devices throughout the coverage area. Whether you're using the latest flagship smartphone or a budget-friendly device, Optus ensures that you can stay connected and enjoy all the benefits of fast and reliable mobile coverage.

Top Optus - Mobile customer service problems

Click the link above to get answers to just about any Optus - Mobile customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Optus - Mobile Customer Service Contacts

There are of course other ways to contact Optus - Mobile customer service besides the phone. Below we list the best ones, by medium.

Optus - Mobile Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Optus - Mobile will reply our your email.

Conclusion and closing notes

This is Optus - Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optus - Mobile agent. This phone number is Optus - Mobile's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1300 300 937 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Optus - Mobile first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Optus - Mobile has 1 phone number. It's not always clear what is the best way to talk to Optus - Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Optus - Mobile. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Optus - Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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