Optimum New Customers Phone Number

833-926-3027
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular Optimum phone number (it's ranked #2). Most customers call 888-276-5255 for support: Click here for best option

Other customers got on the phone recently because:

I am moving and need to move my service
Technician installed internet but not working.
We’re in Marlboro Twp and our internet and phone keeps going down for **-** minutes eve...
Want to get an Internet plan with Optimum. Just have a few questions to ask.
I tried creating an optimum ID and i get an error...you can only create an id from your...
I want to talk to someone about my account
I NEED TO REPORT A PAYMENT DUE THIS COMING MONDAY VIA BANK ACCOUNT
Internet in and out every couple of minutes. Computer connected to the modem has the sa...
Service was disconnected due to non payment and I would like it restored but was told I...
Optimum screwed up the name
I was given an extension until the **th of this month
I cancelled my account but I would like to hear some of the options available before I...
Why don’t I get WiFi in my yard but I do in my basement. I have a very small yard and w...
I moved and left the router and modem . My ex husband says he doesn’t have it . Can you...

Help me with my issue

Optimum New Customers Phone Number 833-926-3027 - Info & Statistics

Phone number to dial833-926-3027
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customers
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanPress 1
Average wait22
Current wait35
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication68%
Quality of help38%
Customer votes37,472
Best phone number888-276-5255
Information last updatedFri Jul 30 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Optimum's 833-926-3027 New Customers Number

This Optimum phone number is ranked #2 out of 8 because 185,034 Optimum customers tried our tools and information and gave us feedback after they called. The reason customers call 833-926-3027 is to reach the Optimum New Customers department for problems like Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support. As far as we can tell, Optimum has call center locations in Connecticut or New Jersey or New York and you can call during their open hours 24 hours, 7 days. Optimum has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 833-926-3027 and ways to call or contact Optimum with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Optimum

Calling Optimum at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Optimum New Customers can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Optimum's New Customers department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Optimum in General

While 833-926-3027 is Optimum's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-276-5255 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Optimum help by calling them, is that other customers give their customer support at this number a 68% score for their communication skills and a 38% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Optimum Contact Info

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