Ooma Phone Number

Call Ooma customer service faster with GetHuman

  • Calls Ooma's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 5am-5pm, Sat-Sun 8am-5pm PST
  • The best time to call is 9am
  • Popular issues for this call center: Service problem, Cancel service, Change plan, Overcharge/Strange charge, and Technical support.
  • Reach a live Ooma agent: Press 2
  • What you hear when you call: Update debit or credit card, press 1. Customer care specialist, press 2. Home security or Butterfly questions, press 3. Sales, press 4.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Ooma. Please listen to all four menu options before making your selection. To update your debit or credit card, press one. To speak to a customer care specialist, press two."
Excerpt from a call with Ooma
Friday, January 5, 2024 11:19 PM
The first phone menu
"Thank you for calling Ooma. Please listen to all four menu options before making your selection.
To update your debit or credit card, press one.
To speak to a customer care specialist, press two."
Excerpt from a call with Ooma
Saturday, February 24, 2024 10:42 PM

Ooma Customer Phone Number 888-711-6662 - Stats

Phone number to dial888-711-6662
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 5am-5pm, Sat-Sun 8am-5pm PST
Best time to dial9am
Average wait2 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web
Quality of communication92%
Quality of help87%
Customer votes705
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Ooma's Best Toll-Free/800 Customer Phone Number

This is Ooma's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ooma agent. This phone number is Ooma's Best Phone Number because 2,814 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-711-6662 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Ooma first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Ooma has 2 phone numbers. It's not always clear what is the best way to talk to Ooma representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ooma - by phone or otherwise

While 888-711-6662 is Ooma's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Ooma customers, is by calling their 866-452-6662 phone number for their Purchasing department. Besides calling, the next favorite option for customers looking for help is via 866-452-6662 for Purchasing. If you think this information is inaccurate or know of other ways to contact Ooma please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ooma.

What is GetHuman's Relationship to Ooma?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ooma. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Purchasing866-452-6662

Beyond the Phone Number

There are other ways to get in touch with Ooma, including live chat and their website / help desk. Visit our Ooma Customer Service page for more information.
Ooma Customer Service

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