How do I talk to a human at this ACI Payments number?
A:Press 2
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7am-7pm CST.The least busy day is Sunday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to ACI Payments Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Thursday.
This is the #1 most popular ACI Payments phone number out of 2. Click above to go back to the main customer service number and other contact information, including ACI Payments email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this ACI Payments phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2
Below are some clips we've found from ACI Payments's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the payment center.
For customer service in English, press one."
Excerpt from a call with ACI Payments
Monday, March 11, 2024 10:23 PM
What are the hours and when should I call?
ACI Payments operates the call center for this 800-487-4567 phone number Mon-Fri 7am-7pm CST. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 214 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ACI Payments phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ACI Payments staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ACI Payments is Sunday.The most busy day to call ACI Payments is Tuesday. Again, this is based on a sample of 214 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call ACI Payments is Monday.