How do I talk to a human at this ACI Payments number?
A:Press 2
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7am-7pm CST.The least busy day is Tuesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to ACI Payments Pay by Phone?
A:The average hold time is 17 minutes.The longest hold times are on Thursday, and the shortest are on Friday.
This is the #2 most popular ACI Payments phone number out of 2. Click above to go back to the main customer service number and other contact information, including ACI Payments email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this ACI Payments phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
Below are some clips we've found from ACI Payments's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling ACI Payments Inc.
Effective January first two thousand twenty, official payments corporation changed its legal name to ACI Payments Inc.
Any further references throughout this call to official payments corporation refer to the payment services now offered by ACI Payments Inc.
This service allows you to charge federal, state, and local government taxes and fees to a credit card.
If you would prefer to use the Internet to make a payment, visit our website at w w w dot a c I pay online dot com.
Please listen carefully to the following three payment options. To try your federal tax payment for the balance you owe to the IRS, press one.
To charge your state taxes, press two. To charge your property tax and all other payments, press three."
Excerpt from a call with ACI Payments
Monday, December 23, 2024 2:25 PM
The first phone menu
"Thank you for calling ACI Payments Inc.
Effective January first two thousand twenty, official payments corporation changed its legal name to ACI Payments Inc.
Any further references throughout this call to official payments corporation refer to the payment services now offered by ACI Payments Inc.
This service allows you to charge federal, state, and local government taxes and fees to a credit card.
If you would prefer to use the Internet to make a payment, visit our website at w w w dot a c I pay online dot com.
Please listen carefully to the following three payment options.
Please listen carefully to the following three payment options. To try your federal tax payment for the balance you owe to the IRS, press one.
To charge your state taxes, press two.
To charge your property tax and all other payments, press three."
Excerpt from a call with ACI Payments
Monday, December 23, 2024 2:25 PM
What are the hours and when should I call?
ACI Payments operates the call center for this 800-272-9829 phone number Mon-Fri 7am-7pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 276 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ACI Payments phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ACI Payments staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ACI Payments is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 276 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call ACI Payments is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ACI Payments staffs the call center well on Tuesday.
Why call this ACI Payments number?
Below is a sample of recent calls to ACI Payments, and their purpose. Are any of these similar to the reason you are trying to call?
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- From a call lasting 11m 27s , Dec 23, 2024 2:25 PM