Northumbrian Water Customer Service

Phone Number & Contact Info

Northumbrian Water's Best Phone Number

0845 7335566
Calls Customer Service·Most popular Northumbrian Water number
Q:

How do I talk to a live human at Northumbrian Water?

A:Press 5
Q:

Does Northumbrian Water offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8am-1pm EST. The least busy day is Tuesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Northumbrian Water phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 5

What are the hours and when should I call?

Northumbrian Water operates the call center for this 0845 7335566 phone number Mon-Fri 8am-8pm, Sat 8am-1pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Northumbrian Water phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Northumbrian Water staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Northumbrian Water is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Northumbrian Water

In summation, the best day to call Northumbrian Water is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Northumbrian Water number, but it is also the day with the shortest hold times.

More Northumbrian Water Customer Service Contacts

There are of course other ways to contact Northumbrian Water customer service besides the phone. Below we list the best ones, by medium.

Northumbrian Water Customer Help Desk / Web Support

nwl.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Northumbrian Water customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Northumbrian Water's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Northumbrian Water agent. This phone number is Northumbrian Water's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 7335566 include and other customer service issues. Rather than trying to call Northumbrian Water first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Northumbrian Water has 1 phone number. It's not always clear what is the best way to talk to Northumbrian Water representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Northumbrian Water. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Northumbrian Water. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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