Northeast Utilities Phone Number

Call Northeast Utilities customer service faster with GetHuman

  • Calls Northeast Utilities's Residential Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Reach a live Northeast Utilities agent: Calling the Northeast Utilities number above should go right to a real human being

Northeast Utilities Customer Phone Number 800-662-7764 - Stats

Phone number to dial800-662-7764
Call-back availableNO
Call picked up by a real personYES
Department you're callingResidential Customer Service
Call center hours24 hours, 7 days
Best time to dial9am
Average wait3 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication93%
Quality of help70%
Customer votes413
Information last updatedWed Feb 28 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Northeast Utilities's Best Toll-Free/800 Customer Phone Number

This is Northeast Utilities's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Northeast Utilities agent. This phone number is Northeast Utilities's Best Phone Number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-662-7764 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Northeast Utilities first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Northeast Utilities has 3 phone numbers. It's not always clear what is the best way to talk to Northeast Utilities representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Northeast Utilities - by phone or otherwise

While 800-662-7764 is Northeast Utilities's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Northeast Utilities customers, is by calling their 800-989-0900 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 800-989-0900 for Billing. If you think this information is inaccurate or know of other ways to contact Northeast Utilities please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Northeast Utilities.

What is GetHuman's Relationship to Northeast Utilities?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Northeast Utilities. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

For more general information about Northeast Utilities, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Northeast Utilities Customer Service article.
Northeast Utilities Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!