How do I report a power outage?

To report a power outage, customers should typically visit the Northeast Utilities website, where they can find specific instructions based on their location and account information. Most energy providers, including Northeast Utilities, have an online outage reporting tool that allows customers to easily communicate issues. Additionally, some customers may prefer to use a mobile app, if available, which can offer a convenient option for reporting outages. If customers encounter difficulties using the website or app, they usually have the option to report an outage by calling the designated customer service number, which can often be found on the utility's current web page. It is important for customers to provide relevant details, such as their address, to help expedite the response process. Overall, staying informed through the utility's official resources can assist in reporting outages effectively and efficiently.