Are there assistance programs for low-income customers?

Northeast Utilities understands that some customers may face financial challenges and may require assistance to manage their energy costs. As part of their commitment to supporting low-income customers, they offer several assistance programs designed to help those in need maintain access to essential services while managing their energy bills. One key program is the Low-Income Home Energy Assistance Program, commonly known as LIHEAP. This federally funded program provides financial assistance to eligible low-income households to help cover the costs of heating and cooling their homes. It is important for customers to check the eligibility criteria, application deadlines, and the specific benefits available, as these can vary by state and locality. In addition to LIHEAP, Northeast Utilities also collaborates with local community organizations to offer various forms of assistance, which may include energy efficiency programs, budget billing plans, and payment arrangements tailored to accommodate low-income households. Other resources may be available as well, depending on individual circumstances. Customers interested in learning more about these assistance programs are encouraged to visit the current Northeast Utilities website, where they can find detailed information about eligibility requirements, application processes, and any specific programs available in their area. This way, customers can better understand how to access the support they may need to manage their energy costs effectively.