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Nike+ Customer Service

Phone Number & Contact Info

Nike+'s Best Phone Number

800-379-6453
Toll-free·Calls Customer Service·Most popular Nike+ number
Q:

How do I talk to a live human at Nike+?

A:Press 2, then 8
Q:

Does Nike+ offer 24 hour customer service?

A:Not at this number; hours here are 5am-10pm PST. The least busy day is Friday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Nike+ phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then 8
Below are some clips we've found from Nike+'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask your reason for calling (instead of a menu)

"Hey there. Thanks for calling Nike.
To make sure we're always on our game, we monitor and record our calls.
In your own words, how can I help you today?"
Excerpt from a call with Nike+
Tuesday, April 16, 2024 2:29 PM

What are the hours and when should I call?

Nike+ operates the call center for this 800-379-6453 phone number 5am-10pm PT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 92 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Nike+ phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Nike+ staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Nike+ is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 92 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Nike+

In summation, the best day to call Nike+ is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Nike+ staffs the call center well on Friday.

Why Customers Call Nike+

If you have time to do a bit of reading before you call Nike+, we recommend you read over some of our problem-specific articles.

Is Nike+ free to use?

Yes, Nike+ is absolutely free to use. Nike offers its Nike+ platform at no cost, allowing users to access a range of fitness tracking features and benefits without any subscription fees. By simply downloading the Nike+ app or creating an account on the Nike website, users can monitor their workouts, track their distance, pace, and calories burned, set personalized goals, and participate in challenges or guided workouts. Moreover, Nike+ provides insights and data analysis to help users understand their progress, drive their motivation, and enhance their overall fitness journey. Whether you are a beginner or an experienced athlete, Nike+ offers its services completely free, making it accessible to all individuals striving for a healthier and more active lifestyle.

What are the benefits of using Nike+?

Nike+ offers a myriad of benefits that enhance the overall fitness experience. Firstly, it provides accurate tracking and analysis of workouts, offering valuable insights into performance progress. This enables users to set goals, monitor achievements, and tailor training programs accordingly. Additionally, Nike+ fosters a sense of community by allowing individuals to share accomplishments and compete with friends, promoting motivation and accountability. The app also offers personalized coaching recommendations based on individual objectives and performance data. Moreover, Nike+ integrates with various devices and platforms, enabling seamless synchronization and accessibility of fitness data. This promotes convenience and flexibility for users in tracking their workouts. Lastly, Nike+ provides access to exclusive content, such as training plans and expert advice, which assist in optimizing performance and facilitating continuous improvement. Overall, Nike+ empowers individuals, making workouts more engaging, rewarding, and effective.

What devices and platforms are compatible with Nike+?

Nike+ is compatible with a range of devices and platforms to ensure seamless tracking and analysis of your fitness journey. It is compatible with Apple devices, including iPod touch (5th gen and later), iPhone (4s and later), and Apple Watch. Additionally, Nike+ works with select Android devices for running and training, such as Samsung Galaxy S5 and S6, HTC One, and Google Nexus 5. Nike+ can be accessed through the Nike+ app on both iOS and Android. Furthermore, it integrates with Nike+ Running Club and Nike Training Club app, which is available for download on both Apple and Android devices. Whether you are an iOS or Android user, Nike+ is designed to support and enhance your fitness experience across multiple devices and platforms.

Top Nike+ customer service problems

Click the link above to get answers to just about any Nike+ customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Nike+, and their purpose. Are any of these similar to the reason you are trying to call?
Wholesale inquiry: "I'd like to get some products to sell here in Ghana."
- From a call lasting 1m 10s , Apr 16, 2024 2:29 PM

More Nike+ Customer Service Contacts

There are of course other ways to contact Nike+ customer service besides the phone. Below we list the best ones, by medium.

Nike+ Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Nike+ will reply our your email.

Nike+ Customer Service on Facebook / Messenger

Some customer service teams, like that of Nike+, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is Nike+'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nike+ agent. This phone number is Nike+'s best phone number because 552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-379-6453 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Nike+ first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook or email. In total, Nike+ has 1 phone number. It's not always clear what is the best way to talk to Nike+ representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Nike+. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Nike+. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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